15 customer service jobs found

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you 'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.   What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.   About the Role This is a freelance role for a Tendem...

Freelance CX Consultant - Customer Service Diagnosis & Peak Planning Holly & Co | 5 days - Project with possible ad hoc help after | Immediate start | Remote (UK)   About us Holly & Co is a curated marketplace of around 1,000 independent UK makers. We run customer service in-house on Dixa and sit between the customer and the maker (we call them Co’s) for every single order (the two never speak directly). It's a model that gives customers a consistent experience and protects our small-business sellers from having to run their own support, but it adds real complexity: every issue has to pass through us twice, and we're heading into our busiest trading quarter with a stretched team.   The brief We need someone who has done complexity before — senior ecommerce or marketplace CX experience — to come in for roughly five days and: Diagnose what's actually driving contact volume and where handling breaks down,...

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you 'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.   What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.   About the Role This is a freelance role for a Tendem...

Job Title: Desktop Support Engineer Hours: 37 per week Location : Hereford (Hybrid) Salary: up to £20 per hour Contract: Agency for 3 months (September - November) An exciting opportunity is now available to join the Hoople Desktop team, where you'll support a diverse range of public and private sector clients, including Herefordshire Council and Wye Valley NHS Trust. As part of a large, collaborative support team, you'll tackle a variety of ICT challenges, resolving customer issues related to desktop hardware/peripherals, and software both remotely and on-site at over 100 locations across Herefordshire. We’re seeking someone with strong desktop support skills who thrives in delivering excellent customer service and is experienced in working to service level agreements (SLAs). You’ll also play a key role in supporting important projects, such as hardware and software deployments. This full time role is specifically looking for a flexible approach as...

Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing...

We are looking for someone to join our team on a freelance basis, 1-2 days per week. Our office is based in Meltham, Holmfirth. What You’ll Be DoingWebsite Design and Development Design and develop responsive, user-friendly websites across Shopify and WordPress Build new websites from initial brief through to testing and launch Translate designs, wireframes and client requirements into functional websites Create visually engaging page layouts that reflect each client’s brand and objectives Customise Shopify themes and WordPress templates to meet project requirements Develop landing pages, product pages, service pages and other website content Ensure websites work effectively across desktop, tablet and mobile devices Work with the team to plan and deliver website projects Provide realistic development timescales and keep project updates clear and accurate Test websites thoroughly before launch, identifying and resolving design,...

We are looking for someone to join our team on a freelance basis, 1-2 days per week. Our office is based in Meltham, Holmfirth. What You’ll Be DoingWebsite Design and Development Design and develop responsive, user-friendly websites across Shopify and WordPress Build new websites from initial brief through to testing and launch Translate designs, wireframes and client requirements into functional websites Create visually engaging page layouts that reflect each client’s brand and objectives Customise Shopify themes and WordPress templates to meet project requirements Develop landing pages, product pages, service pages and other website content Ensure websites work effectively across desktop, tablet and mobile devices Work with the team to plan and deliver website projects Provide realistic development timescales and keep project updates clear and accurate Test websites thoroughly before launch, identifying and resolving...

Freelance Shopify & WordPress Web Designer and Developer We are looking for someone to join our team on a freelance basis, 1-2 days per week. Our office is based in Meltham, Holmfirth. What You’ll Be DoingWebsite Design and Development Design and develop responsive, user-friendly websites across Shopify and WordPress Build new websites from initial brief through to testing and launch Translate designs, wireframes and client requirements into functional websites Create visually engaging page layouts that reflect each client’s brand and objectives Customise Shopify themes and WordPress templates to meet project requirements Develop landing pages, product pages, service pages and other website content Ensure websites work effectively across desktop, tablet and mobile devices Work with the team to plan and deliver website projects Provide realistic development timescales and keep project updates clear and accurate Test websites...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

Job Summary We are seeking a dynamic and detail-oriented Web Developer specialized in Airtables to join our innovative team. In this role, you will leverage your expertise in front-end and back-end development to create, optimize, and maintain custom web applications using Airtable as a core platform. Your energetic approach will drive seamless integration with various technologies, ensuring efficient data management and user-friendly interfaces. This position offers an exciting opportunity to contribute to impactful projects that enhance operational workflows and elevate user experiences across multiple platforms. Duties Design, develop, and customize Airtable bases to meet project-specific requirements, ensuring scalable and efficient data structures. Integrate Airtable with other web services and APIs using REST, GraphQL, and custom webhooks to automate workflows and synchronize data across systems. Build responsive front-end interfaces utilizing...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

We don't just believe in better. We make it happen. ? Better content. Better products. And better careers.? ? Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. ? Role/Team overview ? The Digital Optimisation Analyst is responsible for driving a high-performing, data-led digital experience across Sky Business platforms. The role focuses on turning user data into actionable insight, establishing meaningful performance metrics, and leading optimisation initiatives to improve reach, engagement, and conversion. Acting as a data evangelist, this role champions a culture of continuous improvement across customer-facing digital journeys. What you'll do Lead digital optimisation across Sky...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business....

Job Summary We are seeking a dynamic and detail-oriented Web Developer specialized in Airtables to join our innovative team. In this role, you will leverage your expertise in front-end and back-end development to create, optimize, and maintain custom web applications using Airtable as a core platform. Your energetic approach will drive seamless integration with various technologies, ensuring efficient data management and user-friendly interfaces. This position offers an exciting opportunity to contribute to impactful projects that enhance operational workflows and elevate user experiences across multiple platforms. Duties Design, develop, and customize Airtable bases to meet project-specific requirements, ensuring scalable and efficient data structures. Integrate Airtable with other web services and APIs using REST, GraphQL, and custom webhooks to automate workflows and synchronize data across systems. Build responsive front-end interfaces utilizing...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...