Contract Spy
Hybrid (England, United Kingdom)
Location: All UK Regional Centres
Employment type: Contract
Directorate: 37 - Transformation DG & Programme Office
Closing date: 10/01/2025
3 month Initial Contract role
Hybrid working from one of our Regional Centres
Role
Senior Performance Analysts plays a key leadership role in developing performance measurement frameworks, including defining Key Performance Indicators (KPIs), goals, user needs, and benefits. You will lead the analysis of services and products against these frameworks, adapting approaches and metrics as needed to meet evolving business needs.
In HMRC, Senior Performance Analysts collaborate closely with product teams and stakeholders to ensure data-driven improvements to services and products. You will guide teams in effective use of data, influence decisions, and ensure alignment between performance outcomes and user needs.
Main Duties
As a Senior Performance Analyst, you will:
Lead performance...