178 customer service jobs found

LEAN Analyst - Associate Location: Hybrid, office based in Southampton, SO16 7NS – Domestic and / or limited international travel involved in this role Salary: £35-50 per hour DOE Contract: Associate Basis / Self – Employed   We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries. We are one of the world’s most respected names in safety and risk management. We help organisations operate more efficiently, safely and sustainable – and we’re now looking for a highly skilled LEAN Analyst to join us on an associate basis! This is a unique opportunity to lead major process improvement projects that will directly influence our transformation journey, including the...

As a test support analyst, you will be   Responsible For: Developing and delivering solutions for the within the Pre-School Education and Standardisation Programmes and responsible for the delivery of key milestones within the Workstream plan. Developing and delivering online service for Non-Statutory Pre-School and Statutory Nursery Schools to access the annual census returns and enable DE and EA to access to manage returns and provide administrative support in the tool to deliver a full digital service.   Job Purpose Successful capture and documentation of information required for the design and implementation of the new online system. Working in a small team within a project workstream and delivering key stages along the critical path. The Development and Support Officer will be responsible for monitoring and escalating the RAIDD (Risks, Assumptions, Issues, Dependencies and Decisions) profile of their work programme within the strand....

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. This position is available on a 3 month contract basis, either on payroll as a fixed term contract or inside IR35 day rate.   What You’ll Do Lead, support and develop the Service Desk team. Monitor performance and provide feedback to drive continuous improvement. Manage ticket escalations and ensure timely resolution of technical issues. Deliver hands-on support and troubleshoot hardware/software problems. Implement SLAs and process improvements to optimise service delivery. Build strong relationships with stakeholders and champion customer service excellence....

Details:   Role: Level 2 Desktop Support Engineer (Ad-hoc) Contract Duration: 6 Months Location: In and around London (Details below)   Locations: Kodak - Building 8, Hatters Lane, Watford, WD18 8PX Helpline - Helpline Accor UK Business and Leisure Hotels Ltd., 10 Hammersmith grove, Hammersmith, W6 7AP Accor UK Business and Leisure Hotels Ltd., 112 Bath Road, Hayes, London Heathrow Airport, UB3 5AL GIA - 104 Great Russell St, London, WC1B 3LA UA - 9th Avenue, London-Stansted Airport, Stansted, CM24 1QH Northolt Jet Centre, The Operations Building, RAF Northolt, West End Road, Ruislip, Middx, HA4 6NG     About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries....

ASP.NET Azure Microsoft Stack Contract Remote UK Public Sector Projects   Overview We are looking for an experienced Senior Full Stack .NET Developer to join our rapidly growing team delivering Agile projects using the latest Microsoft technologies. Our work is primarily with UK Public Sector organisations , building secure, scalable solutions that drive value, improve services, and enhance user engagement. The role has a strong focus on ASP.NET, Azure , and the wider Microsoft ecosystem, including Power Platform. As a Senior Developer, you will act as Technical Lead on some projects , while contributing as a hands-on team member on others. You will also play a key role in shaping and promoting development standards and best practices across the team.   Who We’re Looking For We’re looking for someone who combines strong technical capability with a genuine interest in improving Public Sector services. You’ll be...

Power Apps Power Automate Dataverse Azure Contract Remote UK Public Sector Projects   Overview We’re looking for an experienced Power Platform Consultant to join our growing team, delivering Agile Microsoft solutions for UK Public Sector clients . In this role, you’ll work hands-on designing and building solutions using Power Platform and Azure , collaborating closely with developers, delivery managers, and customers. You’ll have real ownership across the full lifecycle — from solution design through to build, delivery, and continuous improvement. This is a great opportunity for someone who enjoys combining technical delivery with client engagement and who is motivated by using technology to improve public services.   Who We’re Looking For You’ll be a confident, delivery-focused consultant with strong Power Platform experience, comfortable working in Agile teams and directly with customers....

Contract ERP Business Analyst (Business Central)   Company Lowe Rental is a globally recognised brand for innovation, ambition and high quality. Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering sustainable rental solutions for our clients.   Role The ERP Business Analyst (Business Central) will play a key role in supporting the business through go-live and hypercare for an upcoming rollout within one of our UK entities. Following hypercare, the role will support the wider ERP team in delivering the D365 roadmap, ensuring a smooth transition across requirements gathering, implementation, testing, and data migration.   This is a 12 month contract with possibility of extension.   This is an exciting opportunity to join the ERP team at Lowe and contribute to the delivery of Microsoft Dynamics 365 Business Central, CRM, and Field Service...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints   You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.   Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application...

Title: IT Support / EUC Specialist - Backfill   Location: CV8 2TQ, Kenilworth, England, United Kingdom   SOW:   Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability to assemble and re-seat components like RAM, SSD, screens, WLAN cards, keyboards, and motherboards. Capable of system recalibration and thorough sanitization of both external shells and internal components, including cooling fans. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Experience in...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

LEAN Analyst - Associate Location: Hybrid, office based in Southampton, SO16 7NS – Domestic and / or limited international travel involved in this role Salary: £35-50 per hour DOE Contract: Associate Basis / Self – Employed   We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries. We are one of the world’s most respected names in safety and risk management. We help organisations operate more efficiently, safely and sustainable – and we’re now looking for a highly skilled LEAN Analyst to join us on an associate basis! This is a unique opportunity to lead major process improvement projects that will directly influence our transformation journey, including the...

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. This position is available on a 3 month contract basis, either on payroll as a fixed term contract or inside IR35 day rate.   What You’ll Do Lead, support and develop the Service Desk team. Monitor performance and provide feedback to drive continuous improvement. Manage ticket escalations and ensure timely resolution of technical issues. Deliver hands-on support and troubleshoot hardware/software problems. Implement SLAs and process improvements to optimise service delivery. Build strong relationships with stakeholders and champion customer service excellence....

About Us Zero Plus Ltd is a trusted technology services partner to the UK Government and corporate sectors. We deliver secure, reliable, and scalable solutions to multiple UK public sector organisations.   Supporting more than 20,000 end users, our mission is to enable secure cloud and end user services guided by our Zero Trust Security Model. Our teams specialise in Identity Verification, Managed Endpoints, Threat Detection, Secure Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security.   We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence.   Why join Zero Plus? Great Location: Our modern offices in the Strand, London, place you at the heart of one of the city’s most vibrant areas, surrounded by history, culture, and excellent transport links High Impact...

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate. Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs. This role is predominantly based at our office in 1 Horseguards Road (occasional working from home) where you shall work between our build room and our user facing Tech Hub providing face to face support. As a Service Desk Analyst you will: Provide first and second line support for all IT related issues, interacting with a diverse user base. Build, manage, support, asset track and maintain all associated hardware devices. Rotation...

Company Description   IT Scotland, based in Glasgow, specializes in security, business continuity, and modern recovery systems, ensuring businesses can efficiently recover from IT challenges. We provide IT support and services tailored to enable our clients to focus on their business while we manage their technical needs, reducing costs and minimizing downtime. With a flexible and customer-focused approach, our solutions prioritize client satisfaction by addressing unique business IT requirements. Our expertise allows businesses to operate seamlessly while we handle IT issues, offering services such as fixed-price support contracts to simplify IT budgeting.   Role Description   We are seeking an Engineer for an on-site contract role based in Glasgow. The Engineer will be responsible for maintaining, troubleshooting, and optimizing IT systems to ensure seamless business operations. Day-to-day responsibilities involve diagnosing and resolving...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints   You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.   Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

LEAN Analyst - Associate Location: Hybrid, office based in Southampton, SO16 7NS – Domestic and / or limited international travel involved in this role Salary: £35-50 per hour DOE Contract: Associate Basis / Self – Employed   We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries. We are one of the world’s most respected names in safety and risk management. We help organisations operate more efficiently, safely and sustainable – and we’re now looking for a highly skilled LEAN Analyst to join us on an associate basis! This is a unique opportunity to lead major process improvement projects that will directly influence our transformation journey, including the...