23 customer service jobs found

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you 'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.   What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.   About the Role This is a freelance role for a Tendem...

Freelance CX Consultant - Customer Service Diagnosis & Peak Planning Holly & Co | 5 days - Project with possible ad hoc help after | Immediate start | Remote (UK)   About us Holly & Co is a curated marketplace of around 1,000 independent UK makers. We run customer service in-house on Dixa and sit between the customer and the maker (we call them Co’s) for every single order (the two never speak directly). It's a model that gives customers a consistent experience and protects our small-business sellers from having to run their own support, but it adds real complexity: every issue has to pass through us twice, and we're heading into our busiest trading quarter with a stretched team.   The brief We need someone who has done complexity before — senior ecommerce or marketplace CX experience — to come in for roughly five days and: Diagnose what's actually driving contact volume and where handling breaks down,...

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you 'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.   What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.   About the Role This is a freelance role for a Tendem...

Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing...

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...

About Us We are a technology solutions provider specialising in the public sector. Our mission is to help government organisations become truly data-driven by transforming their digital services, streamlining operational processes, improving citizen outcomes, and enhancing transparency across public services. We work closely with government bodies to design and deliver modern, secure, and scalable digital solutions that have real-world impact. The Role We are seeking an experienced IT Operations Manager who holds current Security Clearance (SC) on a contract basis to lead the operational management and support of a live data product supporting a central government client. You will be accountable for the end-to-end operation of the live service, ensuring the stability, availability, security, and performance of the platform while leading Service Desk operations, IT operational processes, and release management activities. You will act as the primary escalation point for...

About Us We are a technology solutions provider specialising in the public sector. Our mission is to help government organisations become truly data-driven by transforming their digital services, streamlining operational processes, improving citizen outcomes, and enhancing transparency across public services.   We work closely with government bodies to design and deliver modern, secure, and scalable digital solutions that have real-world impact.   The Role We are seeking an experienced IT Operations Manager who holds current Security Clearance (SC) on a contract basis to lead the operational management and support of a live data product supporting a central government client.   You will be accountable for the end-to-end operation of the live service, ensuring the stability, availability, security, and performance of the platform while leading Service Desk operations, IT operational processes, and release management activities. You...

Waracle are looking for Dynamics 365 Developers (Inside IR35) for an exciting new 12-month initial contract joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a fully remote UK-based Inside IR35 role, with occasional travel required on an ad-hoc basis as part of client requirements.   The Role   Waracle is looking for hands-on Dynamics 365 Developers to play a key role in delivering and improving a critical capability for one of our strategic client workstreams. This is an...

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.   World Wide Technology (WWT) is looking for an experienced Network Security Engineer is expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology, including the use of proactive and reactive tools.   The ideal candidate role involves alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.   This is a contract Role & Inside IR35   Network Security Engineer   Contract Duration: 12 months contract   Location: Remote, United Kingdom   Key Responsibilities : Primarily responsible for operational Support of...

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. World Wide Technology (WWT) is looking for an experienced Datacenter Network Engineer provide operational support for enterprise Data Center and DMZ network infrastructure. The ideal candidate role involves troubleshooting complex network incidents, leading production support triage, managing escalations, improving network reliability, and mentoring junior engineers. This is a contract Role & Inside IR35 Datacenter Network Engineer Contract Duration: 12 months contract Location: Remote, United Kingdom Key Responsibilities Senior Operational Support Tier 2 engineer for our Internal Data Center and DMZ infrastructure support team. Cisco ASR and ISR routers, Cisco Nexus and Catalyst switches, Arista DCS switches / CloudVision are...

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.   We 're known for our collaborative culture, deep subject-matter expertise and practical, people-centred approach to delivery.   We are seeking an experienced Associate Test Manager to support a major ERP Programme. Working closely with client stakeholders, programme teams and technology suppliers, you will take ownership of the end-to-end testing strategy and delivery, ensuring solutions are thoroughly validated and ready for deployment.   This is a hands-on leadership role requiring strong test management expertise, stakeholder engagement skills and experience delivering testing within complex transformation programmes. What You 'll Be Doing...

Business Development Executive – CRM & AI Communications Solutions Location: Remote / Hybrid (UK) Job Type: Full-Time / Part-Time / Self-Employed (Commission + Performance Bonuses, with salaried opportunities available as the business grows) About Us We are an innovative technology company launching a next-generation CRM and AI-powered communications platform designed to help businesses improve customer engagement, automate workflows, and increase productivity. This is an exciting opportunity to join at the beginning of our growth journey. Successful candidates will have the opportunity to progress into selling our advanced biometric identity verification and secure QR technology platform as it enters the market, opening the door to significantly higher-value sales and long-term career progression. The Role We’re looking for motivated Business Development Executives who enjoy building relationships and identifying new business opportunities....

IAM Consultant/Developer (Microsoft Entra ID) - Contract About Us Colibri Digital is a specialist consultancy delivering advanced Data, AI and Cloud solutions for clients across financial services, healthcare, government and enterprise technology sectors. We help organisations build intelligent, scalable and production-grade data platforms that drive measurable business outcomes. We work closely with our clients to move beyond experimentation and into real-world AI and data transformation delivery. Our Consultants operate as trusted advisors and technical leaders within client environments, combining deep technical expertise with strong stakeholder engagement and delivery capability. The Role We're looking for a hands-on IAM Consultant/Developer to join Colibri Digital on client engagement, supporting a major Microsoft Entra ID implementation.  This is a hands-on delivery role requiring someone who can combine IAM architecture and design with...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

Senior Front-End React Developer At Bridebook, we're digitising the wedding industry! Join us in transforming the wedding planning experience for engaged couples around the world. Full-time Contractor · Remote · Competitive Day Rate Who is Bridebook anyway? Bridebook is a revolutionary wedding planning platform that seeks to make wedding planning an enjoyable, intuitive, and rewarding experience for couples, guests, and industry partners. Launched in the UK, Bridebook has over 1,000,000 planning couples and has been featured in major outlets such as the New York Times, the BBC, and the App Store. After seven years and many iterations later, we have 2 in 3 engaged UK couples and 1 in 3 engaged German couples using Bridebook, and have recently expanded into the French and Irish markets. While we serve a very emotional and creative industry, we are disrupting the wedding industry by leveraging cutting-edge technology to provide seamless and...

Job Summary We are seeking a dynamic and detail-oriented Web Developer specialized in Airtables to join our innovative team. In this role, you will leverage your expertise in front-end and back-end development to create, optimize, and maintain custom web applications using Airtable as a core platform. Your energetic approach will drive seamless integration with various technologies, ensuring efficient data management and user-friendly interfaces. This position offers an exciting opportunity to contribute to impactful projects that enhance operational workflows and elevate user experiences across multiple platforms. Duties Design, develop, and customize Airtable bases to meet project-specific requirements, ensuring scalable and efficient data structures. Integrate Airtable with other web services and APIs using REST, GraphQL, and custom webhooks to automate workflows and synchronize data across systems. Build responsive front-end interfaces utilizing...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...

Location: Remote / Hybrid (UK) Job Type: Full-Time / Part-Time / Self-Employed (Commission + Performance Bonuses, with salaried opportunities available as the business grows) About Us We are an innovative technology company launching a next-generation CRM and AI-powered communications platform designed to help businesses improve customer engagement, automate workflows, and increase productivity. This is an exciting opportunity to join at the beginning of our growth journey. Successful candidates will have the opportunity to progress into selling our advanced biometric identity verification and secure QR technology platform as it enters the market, opening the door to significantly higher-value sales and long-term career progression. The Role We’re looking for motivated Business Development Executives who enjoy building relationships and identifying new business opportunities. You’ll be responsible for introducing businesses to our CRM and...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...