£500 per day
Contract Spy
Remote (United Kingdom)
User Researcher – GDS / Government
£500pd inside IR35
Jan start
Remote
We’re looking for an experienced User Researcher to join a high-profile Gov/GDS project. You’ll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards.
What you’ll do:
Plan, conduct and analyse user research across the full product lifecycle
Produce clear, actionable insights for multidisciplinary teams
Champion user-centred design and align work with GDS standards
Collaborate with designers, product managers and technical teams
Support usability testing, user journeys, personas and service mapping
What you’ll need:
Proven experience as a User Researcher within government or GDS-aligned environments
Strong knowledge of GDS principles, accessibility and service standards
Excellent facilitation, communication and...