30 customer service jobs found

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints   You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.   Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application...

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints   You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.   Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application...

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints   You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.   Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application...

Prodigy IT Solutions is an award-winning Managed Service Provider (MSP) based in Dorset, recognised as one of the best places to work. We act as the outsourced IT department for small and medium-sized businesses, delivering proactive, customer-focused support. Our ethos is simple: we’re a customer service business that happens to do IT. We pride ourselves on clear communication, rapid response, and building long-term partnerships. Our services span Microsoft 365, hardware provisioning, cybersecurity, networking, and cloud migrations. With a structured team and robust processes, we offer an environment where professionals can thrive and deliver exceptional results. The Opportunity We are seeking experienced Contract IT Engineers to join our network and support a variety of client projects on an ad-hoc and ongoing basis. This is ideal for professionals who enjoy flexibility, diverse work, and delivering high-quality solutions. Typical Projects Include:...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers. 🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. 💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed. 📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers. 🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. 💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed. 📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious...

Job Title: Senior ETF Data Analyst/Specialist Location: Remote (European Time Zone) Contract Type: B2B   About us: ETFbook is a Swiss SaaS company providing data, analytics, and custom solutions in the Exchange Traded Funds (ETFs) space. Founded in 2020, the we aim to make global ETF data accessible, actionable, and valuable for institutional participants, including ETF issuers, index providers, fund service providers, market makers, exchanges, and buy-side institutions. We develop a platform which offers comprehensive insights through a user-friendly web application and robust APIs, covering areas such as product analysis, fund flow tracking, performance comparisons, and liquidity assessments.   About the role: You’ll join a highly skilled data analysts team, part of the data department. This team is responsible for shaping data roadmap across three regions incl. EMEA, AMER and APAC, acquiring and defining data and...

Contract Type: Outside IR35 Location: Remote (UK-based) Duration: 6 Months Overview We are looking for a Network Security Consultant with strong Palo Alto Networks expertise to deliver a complex SSL decryption deployment across a multi-cluster firewall environment. The consultant will play a lead role in designing, configuring, and rolling out secure outbound SSL decryption for a large enterprise network, ensuring performance, policy integrity, and compliance with internal security standards. Key Responsibilities Deliver an end-to-end SSL Outbound Decryption implementation across several HA firewall clusters Design and configure decryption profiles, certificates, and related security rules within existing network infrastructure Collaborate with customer engineering teams to plan and execute production cutovers and post-deployment validation Create and maintain documentation including configuration details, deployment runbooks, and validation...

Aspire 2Be part of the Educ8 Training Group Job Title: Freelance Digital Learning Specialist / Digital Tutors Hours of Work: Freelance / Flexible / Full time / Part-time - to be discussed Salary: competitive Purpose of Job / Company Values Aspire 2Be - The Digital Learning Specialists We empower businesses and organisations by delivering innovative digital learning solutions that drive professional growth and success. Using the latest skills and technologies, we provide professional development programmes, bespoke eLearning platforms, recognised qualifications, and expert digital consultancy services. As a Digital Learning Specialist at Aspire 2Be, you will be at the forefront of transforming learning experiences through innovative digital learning solutions. You will design, develop, and deliver cutting-edge digital learning solutions that enhance the overall learning experience for our customers. This role involves collaborating with educators...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

Senior Optimisation Lead required to join our Customer Insight & Activation team on a contract basis Contract - Remote The opportunity: Optimisation Lead/Manager required to join our first-class Commerce organisation and to work alongside a wide range of international clients. This is hands on role working directly with clients on their CRO and experimental campaigns. What you'll be doing: Account & Project Lead for Conversion Rate Optimisation (CRO) activity: Day to day lead across all CRO/experimentation activity, covering multiple clients Understand the client's business and challenges in order to identify suitable solutions, with a particular focus on CRO (working collaboratively with CX and data insight teams) Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Contribute to forecasting, month-end...

Job Title: ETF Data Analyst/Specialist/Scientist Location: Remote (European Time Zone) Contract Type: B2B   About us: ETFbook is a Swiss SaaS company providing data, analytics, and custom solutions in the Exchange Traded Funds (ETFs) space. Founded in 2020, the we aim to make global ETF data accessible, actionable, and valuable for institutional participants, including ETF issuers, index providers, fund service providers, market makers, exchanges, and buy-side institutions. We develop a platform which offers comprehensive insights through a user-friendly web application and robust APIs, covering areas such as product analysis, fund flow tracking, performance comparisons, and liquidity assessments.   About the role: You’ll join a highly skilled data analysts team, part of the data department. This team is responsible for shaping data roadmap across three regions incl. EMEA, AMER and APAC, acquiring and defining data and...

Senior Front-End React Developer At Bridebook, we're digitising the wedding industry! Join us in transforming the wedding planning experience for engaged couples around the world. Full-time Contractor · Remote · Competitive Day Rate Who is Bridebook anyway? Bridebook is a revolutionary wedding planning platform that seeks to make wedding planning an enjoyable, intuitive, and rewarding experience for couples, guests, and industry partners. Launched in the UK, Bridebook has over 1,000,000 planning couples and has been featured in major outlets such as the New York Times, the BBC, and the App Store. After seven years and many iterations later, we have 2 in 3 engaged UK couples and 1 in 3 engaged German couples using Bridebook, and have recently expanded into the French and Irish markets. While we serve a very emotional and creative industry, we are disrupting the wedding industry by leveraging cutting-edge technology to provide seamless and...

About Avex Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: Khaite, Quip, KITH, Stoney Clover Lane, Love Shack Fancy, LVMH, Arizona Beverages, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, O'Neill, Serta Simmons Bedding and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.   Our Values BUILD our clients’ businesses, INSPIRE our employees to grow, CHALLEN GE the norm, and DELIVER on our commitments. We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The...

ProManage IT Solution About the Role ProManage IT Solution is seeking an experienced Business Development Manager to lead and grow our international sales pipeline on a contract basis for the UK market. This role centres around strategic cold outreach, nurturing high-value prospects, managing the sales funnel, and expanding our presence in the IT & Digital Services sector. The ideal candidate will combine strong communication skills with a deep understanding of IT solutions—including website development, SEO, PPC, digital marketing, e-commerce platforms, AI automations, and custom software development. You will work independently while closely coordinating with our internal teams to ensure smooth conversion and onboarding of new clients. Key Responsibilities 1. Sales Pipeline Leadership * Own the entire sales cycle—from first contact to qualified opportunity. * Conduct discovery calls/emails to understand client requirements. * Work with...

Contract Type: Outside IR35 Location: Remote (UK-based) Duration: 6 Months Overview We are looking for a Network Security Consultant with strong Palo Alto Networks expertise to deliver a complex SSL decryption deployment across a multi-cluster firewall environment. The consultant will play a lead role in designing, configuring, and rolling out secure outbound SSL decryption for a large enterprise network, ensuring performance, policy integrity, and compliance with internal security standards. Key Responsibilities Deliver an end-to-end SSL Outbound Decryption implementation across several HA firewall clusters Design and configure decryption profiles, certificates, and related security rules within existing network infrastructure Collaborate with customer engineering teams to plan and execute production cutovers and post-deployment validation Create and maintain documentation including configuration details, deployment runbooks, and validation...

Aspire 2Be part of the Educ8 Training Group Job Title: Freelance Digital Learning Specialist / Digital Tutors Hours of Work: Freelance / Flexible / Full time / Part-time - to be discussed Salary: competitive Purpose of Job / Company Values Aspire 2Be - The Digital Learning Specialists We empower businesses and organisations by delivering innovative digital learning solutions that drive professional growth and success. Using the latest skills and technologies, we provide professional development programmes, bespoke eLearning platforms, recognised qualifications, and expert digital consultancy services. As a Digital Learning Specialist at Aspire 2Be, you will be at the forefront of transforming learning experiences through innovative digital learning solutions. You will design, develop, and deliver cutting-edge digital learning solutions that enhance the overall learning experience for our customers. This role involves collaborating with educators...

Job Description Job Title - Data Trainer / Tutor (Freelance) Location - Remote working with occasional travel as required Hourly Pay - Competitive Position - Freelance About the Organisation We are a national training provider based in Leicester which was established in 2006. We deliver further education and provide employment opportunities across a wide range of sectors through our Apprenticeships and study programme. Our mission is to oblige customers and other stakeholder relations sincerely and fulfil legislation and regulation as a minimum requirement of performance whilst focusing on a best practice service delivery approach. To provide and deliver nationally recognised training programmes with positive qualification outcomes whilst promoting high standards of training excellence and inclusiveness. We specialise in a wide variety of sectors with a particular focus on the following business functions: Digital Marketing and IT...

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member We’re building the financial membership of the future. One that works for how you live now. Not how your parents banked in the ‘90s. Yonder combines credit and debit in one membership, designed to be fair, flexible, and actually enjoyable to use. No confusing terms. No dusty points system. Just rewards that actually feel rewarding - from bao to beer to a boarding pass. We raised £23.4M in September 2024 to grow the team, launch even better rewards, and expand beyond the UK. If that sounds good to you, you’ll probably like it here. Sounds cool. What’s my part in this? Over the last year we've added a debit card, a free membership tier, hundreds of new independent partners around the country, countless product improvements and our personal favourite, Yonder Flights, a new way to use Yonder points on any flight with any...

About Avex Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: Khaite, Quip, KITH, Stoney Clover Lane, Love Shack Fancy, LVMH, Arizona Beverages, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, O'Neill, Serta Simmons Bedding and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.   Our Values BUILD our clients’ businesses, INSPIRE our employees to grow, CHALLEN GE the norm, and DELIVER on our commitments. We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The...