21 customer service jobs found

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham     About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.     Responsibilities: Build and Deploy code from multiple...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract outside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

We are looking for an experienced and strategic Principal Product Manager on a contract (London , Hybrid , INSIDE IR35) to to lead a platform migration in the sports betting space. You will work across cross-functional teams and client stakeholders to define the product vision, roadmap, and delivery plans that embed customer experience and platform performance. Skills:- 10–15 years of product management experience , operating at Senior or Principal level , with proven platform migration experience Provide strategic leadership for a critical sports betting platform migration , ensuring product performance is maintained or improved , while deprecating underperforming capabilities and adopting new platform features Own product vision and roadmap , leading the end-to-end delivery of digital products and services on the target platform Collaborate closely with platform leads, business stakeholders, and technical teams to identify, define,...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract oitside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Ready to design products and services that make a difference? Do you want to create products that make a meaningful impact? Are you ready to lead strategy and delivery on projects that reach large audiences?     If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Product Manager, you’ll lead product strategy and delivery, balancing user needs and business goals across sectors, to create services that are used by millions of UK citizens.     The role   You'll work on complex business challenges to help deliver solutions that deliver our clients' goals. You will develop an understanding of those goals to define products and their priority features.     You’ll design, support and lead discovery and ideation workshops with clients and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

We are looking for an experienced and strategic Principal Product Manager on a contract (London , Hybrid , INSIDE IR35) to to lead a platform migration in the sports betting space. You will work across cross-functional teams and client stakeholders to define the product vision, roadmap, and delivery plans that embed customer experience and platform performance. Skills:- 10–15 years of product management experience , operating at Senior or Principal level , with proven platform migration experience Provide strategic leadership for a critical sports betting platform migration , ensuring product performance is maintained or improved , while deprecating underperforming capabilities and adopting new platform features Own product vision and roadmap , leading the end-to-end delivery of digital products and services on the target platform Collaborate closely with platform leads, business stakeholders, and technical teams to identify, define,...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...