14 customer service jobs found

Location: Edinburgh (Hybrid – 2–3 days onsite) Type: Contract   About the Role We’re looking for a Pega Lead System Architect (LSA) with strong insurance industry experience, hands-on expertise in Pega AI (including Knowledge Buddy and Blueprint), and proven cloud delivery skills . You’ll lead solution design, guide delivery teams, and ensure Pega applications meet business and technical needs.   Key Responsibilities Lead the architecture and delivery of Pega applications across insurance functions (claims, underwriting, policy servicing, customer service). Translate insurance business processes into scalable, maintainable Pega solutions. Apply Pega AI capabilities such as Knowledge Buddy and Blueprint to accelerate design and knowledge-driven automation. Define and oversee cloud-based deployments (Pega Cloud, AWS, Azure, or GCP). Mentor developers and architects, review designs, and ensure...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract oitside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract oitside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member We’re building the financial membership of the future. One that works for how you live now. Not how your parents banked in the ‘90s. Yonder combines credit and debit in one membership, designed to be fair, flexible, and actually enjoyable to use. No confusing terms. No dusty points system. Just rewards that actually feel rewarding - from bao to beer to a boarding pass. We raised £23.4M in September 2024 to grow the team, launch even better rewards, and expand beyond the UK. If that sounds good to you, you’ll probably like it here. Sounds cool. What’s my part in this? Over the last year we've added a debit card, a free membership tier, hundreds of new independent partners around the country, countless product improvements and our personal favourite, Yonder Flights, a new way to use Yonder points on any flight with any...

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member We’re building the financial membership of the future. One that works for how you live now. Not how your parents banked in the ‘90s. Yonder combines credit and debit in one membership, designed to be fair, flexible, and actually enjoyable to use. No confusing terms. No dusty points system. Just rewards that actually feel rewarding - from bao to beer to a boarding pass. We raised £23.4M in September 2024 to grow the team, launch even better rewards, and expand beyond the UK. If that sounds good to you, you’ll probably like it here. Sounds cool. What’s my part in this? Over the last year we've added a debit card, a free membership tier, hundreds of new independent partners around the country, countless product improvements and our personal favourite, Yonder Flights, a new way to use Yonder points on any flight with any...