15 customer service jobs found

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

CRM Application Developer - £400/day via Umbrella (Inside IR35) - 6 Month Contract - Remote - SCC Flex Contract   We are looking for an experienced CRM Application Developer to join a team supporting and enhancing a highly customised CRM platform used within large-scale contact centre operations. This is an excellent opportunity for a hands-on CRM Application Developer who enjoys both software development and live service support in a complex enterprise environment.   Your responsibilities as the CRM Application Developer: Develop, test and deploy enhancements using C#, VB.NET, WinForms and WPF. Support desktop applications, Windows Services and IIS-hosted web services. Troubleshoot application, integration and data-flow issues across multiple business systems. Investigate incidents, perform root cause analysis and implement fixes. Work with Oracle databases and SQL to resolve data and application issues. Support releases...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to...

Company Overview Clariter Ltd is committed to enhancing digital reputation through a unique blend of traditional in-lab skills, crowdsourced scale, and insightful customer sentiment analysis. Our dedicated team of professionals focuses on delivering quality that drives success in today’s dynamic digital marketplace. Job Overview Duration 7 months with potential extension up to 12. Purpose Single point of senior accountability to NHS Scotland (HIS) for the whole engagement. Owns the relationship, outcomes, plan, budget and governance; shapes the people-led service design approach; and co-ordinates knowledge transfer so that the client can manage and extend the website independently after the contract. Key responsibilities Own the client relationship and overall delivery; chair governance meetings and act as escalation point; approve quality gates. Plan and manage day-to-day delivery: schedule, RAID log, change control, reporting...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...

Sony Interactive Entertainment isn't just the Best Place to Play — it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Location: London / Hybrid Duration: 6-12 Months Day Rate: £320 - £350 per day Engagement Method: Umbrella/PAYE   We're looking for a Organic Growth Specialist to join our Growth Marketing team for an initial 6-12 month period. Please note this role has been assessed...

  Sony Interactive Entertainment isn't just the Best Place to Play — it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Location: London / Hybrid Duration: 6-12 Months Day Rate: £320 - £350 per day Engagement Method: Umbrella/PAYE   We're looking for a Organic Growth Specialist to join our Growth Marketing team for an initial 6-12 month period. Please note this role has been...