34 qat analyst jobs found

Your tasks Map and document the existing end-to-end claims journey, including process steps, hand-offs, systems, data inputs, controls, decision points and customer interactions Conduct and facilitate workshops and interviews with claims handlers, operations teams, customer-facing teams and other stakeholders to understand current ways of working and key pain points Assess claims processes from both internal operational and external customer-experience perspectives, identifying opportunities to improve productivity, quality, cycle time and customer outcomes Identify activities suitable for simplification, standardisation, workflow automation, AI augmentation or full automation Develop and apply a process and automation maturity framework to classify current capabilities and define the appropriate future-state maturity for each part of the claims journey Design future-state claims processes incorporating AI, automation, straight-through processing, intelligent...

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   As a Service Desk Analyst you will:   Provide first and second line support for all IT related issues, interacting with a diverse user base. Build, manage, support, asset track and maintain all associated hardware devices. Rotation between phone and IT portal ticket support, and user facing assistance at deskside. Track all incidents and service requests, prioritising as necessary and resolving within...

At the Health and Safety Executive, we believe everyone has the right to come home safe and well from their job. Our mission is to prevent work-related death, injury, and ill health.   Our roots stretch back to 1833. The modern HSE is an independent regulator with a wide reach across many employment sectors. Using world leading science, we have helped protect millions of people from devasting injury and suffering through our diverse regulatory activities.   We concentrate effort on the most serious risks, targeting industries with the greatest hazards, and sectors with the worst risk management record. We hold people to account where we have to, and we are firm but fair when using our legal powers. We also provide support to businesses through free guidance and advice tailored to business needs. By giving them the confidence to manage risks sensibly, we boost productivity, support the economy, and contribute to a fairer society. We work hard to help maintain...

Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35)   We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products, ensuring the business has the data, insights, and structures needed to support its long-term customer strategy. This is a hands-on role, working closely with Product Owners, Product Managers, Engineering Managers, Data Architects, and Data Engineers to define customer data requirements...

Location: Nottingham, UK (Hybrid) Contract: 3-Month Contract (possible extensions) IR35 Status: Inside IR35 Start Date: ASAP   We are recruiting a number of Digital Business Analyst with proven experience delivering business and digital transformation initiatives within a Retail/ Healthcare environment.   Essential Experience: Minimum of 5 years' experience as a Business Analyst, with a strong focus on Digital and Business Transformation initiatives . Proven experience working within Retail/ Healthcare organisations . Strong understanding of Supply Chain and/or Finance business processes and supporting systems. Extensive knowledge of business analysis methodologies, requirements gathering, process mapping, and stakeholder engagement. Experience influencing stakeholders on solution options, scope, and business outcomes. Strong communication and stakeholder management skills across business and technology teams. Experience...

We are looking for a Business Analyst - ITSM for a 3 months contract. This is a remote opportunity, however, you must reside in UK. You should have work authorization for UK.   Job Responsibilities - -Assess each existing ITSM process and the transformation to the global guideline and target state. - Ensure the technical set up to enable ServiceNow discovery is completed within a specified time frame. - Oversee training and knowledge enablement, ensuring new resources fully understand the group processes and way of working. - Co-ordinate between project resources, local technical teams and internal functions to ensure work packages are delivered in a streamlined manner. - Produce documentation to compliment procedures and process designs from local as-is ITSM to target ITSM. - Work with the local teams and internal SMEs to ensure each entity is information domain compliant based on DORA guidelines. - Support decision making...

Role Description Digital Business Analyst Location: Nottingham, UK (Hybrid) Contract: 3-Month Contract (possible extensions) IR35 Status: Inside IR35 Start Date: ASAP We are recruiting a number of Digital Business Analyst with proven experience delivering business and digital transformation initiatives within a Retail/ Healthcare environment. Essential Experience Minimum of 5 years' experience as a Business Analyst, with a strong focus on Digital and Business Transformation initiatives. Proven experience working within Retail/ Healthcare organisations. Strong understanding of Supply Chain and/or Finance business processes and supporting systems. Extensive knowledge of business analysis methodologies, requirements gathering, process mapping, and stakeholder engagement. Experience influencing stakeholders on solution options, scope, and business outcomes. Strong communication and stakeholder management skills across business and technology...

Location: Manchester Work Pattern: Hybrid Duration: 7 months Rate: £600 - £640 per day IR35 Status: Inside IR35 Clearance: Active SC Clearance Overview We are seeking a Senior Business Analyst to support a Central Government Department in mapping access, authorisation, and role-based permissions across a small number of current services, with Searchlight as the primary focus. Working within an established digital service, you will analyse existing functionality and resource access controls, decomposing complex information and mapping it to strategic data mastery domains. You will engage proactively with stakeholders, Product Owners, and Business Analysts, translating business requirements into clear technical drawings and articulating findings to a wider group. This is an analytical, research-led role rather than a hands-on technical build, suited to someone comfortable conducting independent research and challenging existing practice....

Location: Nottingham, UK (Hybrid) Contract: 3-Month Contract (possible extensions) IR35 Status: Inside IR35 Start Date: ASAP   We are recruiting a number of Digital Business Analyst with proven experience delivering business and digital transformation initiatives within a Retail/ Healthcare environment.   Essential Experience: Minimum of 5 years' experience as a Business Analyst, with a strong focus on Digital and Business Transformation initiatives . Proven experience working within Retail/ Healthcare organisations . Strong understanding of Supply Chain and/or Finance business processes and supporting systems. Extensive knowledge of business analysis methodologies, requirements gathering, process mapping, and stakeholder engagement. Experience influencing stakeholders on solution options, scope, and business outcomes. Strong communication and stakeholder management skills across business and technology teams....

Location: UK-based - Remote (Course Delivered Virtually). Two required visits to the Monzo office in London Term: Freelance: 16 weeks, Monday to Friday. Core programme hours are 10:00am – 4:00pm with availability required from 9:00am – 5:00pm Salary: £225 per day Contract type: 16 Weeks Fixed term   Coding Black Females Coding Black Females was established in 2017 to address the underrepresentation of black women in tech. We are a non-profit organisation with the aim to grow and inspire the community of black female developers. We are the largest network of black female developers in the UK.   Mission Our mission is to grow the community of black women in software development and technical roles, from entry level to executive level. We will remove the barriers to enter the industry and progress within roles.   Aim Our main aims are: Build the community by removing barriers, showcasing talent...

ITG require a talented Solutions Architect to work on the development of a range of web based products and tools. The focus for this role is on the development of websites driven by the Adobe Experience Manager CMS. The Solutions Architect will act as an internal Adobe AEM consultant, advising teams and clients on how best to develop customer-facing digital platforms and experiences, supporting and advising on projects and stakeholders that would like to take advantage of AEM’s capabilities. This support would be in the form of technical guidance and consultancy on recommended technical and architectural approaches to deliver a range of implementations, whether that is a small/skinny brochure site, through to larger scale more complex projects. As a Solutions Architect, candidates must be capable not only of supporting software development, but also demonstrate a firm grasp of the full Software Development lifecycle: requirements capture, planning, project estimation and...

Lead Java Developer (3-6 Month Contract) Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Joining the Digital Engineering function would see you work as part of a cross-functional, product style team, generally consisting of a Business Analyst, Scrum Master / Project Manager, Solution Architect, Lead Developers (FE and BE), Developers, and Testers (Manual and Automated). ITG require a talented Lead Java Developer to work on the development of a range of web based products and tools. Lead Java Developers are responsible for building and maintaining a range of websites...

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Joining the Digital Engineering function would see you work as part of a cross-functional, product style team, generally consisting of a Business Analyst, Scrum Master / Project Manager, Solution Architect, Lead Developers (FE and BE), Developers, and Testers (Manual and Automated). We are actively seeking candidates to join our awe-inspiring teamon Web Forms and Content Authoring.   Key Responsibilities: Building, developing and configuring new forms to support Global product information and product launches...

Our Digital Engineering team at ITG are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Joining the Digital Engineering function would see you work as part of a cross-functional, product style team, generally consisting of a Business Analyst, Scrum Master / Project Manager, Solution Architect, Lead Developers (FE and BE), Developers, and Testers (Manual and Automated). ITG require a talented Lead Front End Developer to work on the development of a range of web based products and tools. Lead Front End Developers are responsible for building and maintaining a range of websites for our clients. We work with...

As a  Governance, Risk and compliance consultant , your main responsibilities will be:   Develop and maintain NIST CSF 2.0 profile documentation. Assess current cyber security capabilities against the NIST CSF 2.0 framework. Conduct detailed maturity and gap assessments. Review, collect and organise supporting evidence and artefacts. Produce governance, assurance and compliance documentation. Deliver assessment reports, findings and recommendations. Support programme milestones through high-quality project outputs. Provide expert advice on governance, risk and compliance improvements. Collaborate with key stakeholders to ensure successful delivery of assessment activities.   Required Experience Proven experience working with the NIST Cybersecurity Framework , ideally NIST CSF 2.0. Strong background in Governance, Risk & Compliance (GRC) within cyber security and technology environments. Experience...

ITG require a talented Solutions Architect to work on the development of a range of web based products and tools. The focus for this role is on the development of websites driven by the Adobe Experience Manager CMS. The Solutions Architect will act as an internal Adobe AEM consultant, advising teams and clients on how best to develop customer-facing digital platforms and experiences, supporting and advising on projects and stakeholders that would like to take advantage of AEM's capabilities. This support would be in the form of technical guidance and consultancy on recommended technical and architectural approaches to deliver a range of implementations, whether that is a small/skinny brochure site, through to larger scale more complex projects. As a Solutions Architect, candidates must be capable not only of supporting software development, but also demonstrate a firm grasp of the full Software Development lifecycle: requirements capture, planning, project estimation and...

We are looking for a skilled and proactive QA Automation Engineer with at least 3 years of hands-on experience in QA automation testing. The successful candidate will design, develop, maintain, and improve automated test suites for assigned projects, primarily using Selenium WebDriver with Java, JUnit or TestNG, and a Page Object Model framework. This role requires ownership of end-to-end testing activities across Agile or Kanban delivery teams, including test planning, automation development, pipeline execution, defect analysis, and collaboration with development teams and stakeholders. Key Responsibilities: Design, develop, and maintain automation test scripts using Selenium WebDriver, Java, JUnit or TestNG, and the Page Object Model framework. Own and manage end-to-end automation testing activities for assigned Agile or Kanban projects. Build, enhance, and maintain reusable automation frameworks, libraries, utilities, and test data solutions. Create, execute, and...

Job Title: Java Developer (contract) Location: London Hybrid 2-3 days a week in the London office Duration: 4 months Contract Start Date: ASAP *please note that onboarding will take 4-6 weeks from the offer Day Rate: Competitive (Inside IR35)   Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   The Role We are looking for a Java Integration Engineer to analyse, enhance and integrate complex enterprise applications within a global financial services environment. The role will use Java, Oracle and the Spring Framework to support highly customised...

The Digital Engineering team, part of our Integrate pillar, are responsible for building world class, enterprise grade digital applications for high profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured in such a way that gives every employee the opportunity to learn new skills, work on various projects over time and see the results of your efforts in the online consumer marketplace. Joining the Digital Engineering function would see you work as part of a cross-functional, product style team, generally consisting of a Business Analyst, Scrum Master / Project Manager, Solution Architect, Lead Developers (FE and BE), Developers, and Testers (Manual and Automated). Key Responsibilities: Accountable for the output of multiple SCRUM and digital delivery teams Ownership and creation of overall roadmap and project plans for multiple programme teams across multiple project and...

We are currently on the lookout for a Scrum Master to join our team on a contract basis. Our Scrum Masters follow mature Agile methods holding a mix of Project Management and Scrum Master responsibilities. Projects that you will deliver are enterprise grade web-based solutions that will see you work alongside developers, Business Analysts and external client stakeholders such as Product Owners. Personality is key and you need to fit the role as well as the team in equal measure. ITG prides itself on its culture and every new individual will need to be hard working, enthusiastic and willing to help. Ideally, we are looking for Midlands-based individuals who are happy to work on a hybrid model, with 2 days in the office and 3 days remote. However, we are also open to hiring remote workers in the UK, as long as you are prepared to travel to the Midlands from time to time. Am I the right person for the job? You are great at managing and motivating sprint teams in a...