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Hybrid (London, UK)
Senior Operations Lead – Service Operations Transformation (Contract)
Toyota Connected Europe (TCEU) · London (Hybrid) · Contract – Initial 3 months (extendable)
Outside IR35
About the role:
Our Operations function is at an important stage of its evolution. The department has an ambitious FY2026 plan to deliver: intelligent automation, AIOps, process excellence, stronger governance, workforce transformation into SRE/ARE-aligned engineering, and a new “Ops as a Product” operating model. To get there, we first need to stabilise and strengthen the current team's standards, ownership and ways of working.
We are looking for an experienced, hands-on Senior Operations Lead to join on an initial 3-month contract to do two things in parallel: stabilise the current team, resetting standards, ownership and customer confidence, and begin its transformation into a modern, engineering-led operations capability. The...