91 customer service jobs found

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.   Our Purpose: We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.   The Role We’re looking for a Dynamics 365 CE Solution Architect to lead the design and delivery of customer engagement solutions that drive meaningful outcomes. You’ll work closely with senior stakeholders to understand their goals, translate them into scalable solution designs, and guide delivery teams through successful implementation. This is a hands-on, client-facing role for someone who can balance strategic thinking with delivery who thrives in...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

The Service Desk Analyst is there to achieve the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. They also process and coordinate appropriate and timely responses to incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration.   Accountabilities:   ● Timely answering of support queries from multiple channels ● Promptly escalating issues to the relevant party to ensure progression ● Communicate relevant updates in daily 'stand ups' and as requested ● Share knowledge with team members   Responsibilities:   ● Provide consistent high-quality support to internal and external...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

  London UK No. of Positions 1 Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the...

Prodigy IT Solutions is an award-winning Managed Service Provider (MSP) based in Dorset, recognised as one of the best places to work. We act as the outsourced IT department for small and medium-sized businesses, delivering proactive, customer-focused support. Our ethos is simple: we’re a customer service business that happens to do IT. We pride ourselves on clear communication, rapid response, and building long-term partnerships. Our services span Microsoft 365, hardware provisioning, cybersecurity, networking, and cloud migrations. With a structured team and robust processes, we offer an environment where professionals can thrive and deliver exceptional results. The Opportunity We are seeking experienced Contract IT Engineers to join our network and support a variety of client projects on an ad-hoc and ongoing basis. This is ideal for professionals who enjoy flexibility, diverse work, and delivering high-quality solutions. Typical Projects Include:...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

This role is outside IR35   Oxford Dynamics – Who We Are Founded in 2020, Oxford Dynamics has grown rapidly to be recognised globally for its innovative AI & Robotics technologies designed for mission critical environments. Helping drive the future of decision making at speed from a human or autonomous platform perspective, Oxford Dynamics is a brand that is recognised and respected by Defence & Security organisations by delivering solutions that solve customer problems. Our founders instil the business with passion and purpose meaning we have a “can do” culture and roll up our sleeves up to get the job done.   So, what is it that we do? Our flagship AVIS AI software framework fuses multi-modal data - text, imagery, telemetry etc to allow human-like conversations with complex data. Our unique STRIDER robotic platform performs autonomous tasks in hazardous environments, enabling rapid, informed decisions while protecting...

Job Introduction Main Responsibilities As the Salesforce Architect this role will work closely with the Salesforce Lead Architect to help set the strategic direction and be accountable and lead the design, development and day to day operations of the CRM platform(Salesforce and Other customer platforms) by partnering with senior stakeholders across the business identifying opportunities to deliver business and customer value through the extension of CRM services. Responsible for the end-to-end design of solutions on the Salesforce platform and other CRM technologies. Own the architecture of the end-to-end solution. Lead and mentor the development team in designing solutions for our strategic programmes. Completion of solution architecture documents and artefacts in line with organisation standards. Enforce best practices, development standards and ensure quality delivery of enterprise solutions. Help in driving the application of DevOps tools and...

Job Introduction Main Responsibilities As the Salesforce Developer this role will work closely with the Salesforce Technical Lead and Lead architect to help with the development, Integration and configuration of Salesforce platform and performing the day to day operations to maintain the platform by partnering with people across the business and broader IT team to deliver customer value through the extension of CRM services. Work on Salesforce FSC projects to integrate with 3 rd party SAAS systems and internal on Prem systems leveraging APIs, different integration patterns and tools. Leverage the existing DevOps tools and methodologies (Azure DevOps) for deployments of user stories/tickets/bugs. Analyse requirements and translate them into technical solutions especially around Integrations. Design, Build, and test applications ensuring high-quality delivery. Also, integral part of the Run/Ops team of Salesforce to help with BAU requests and maintain the...

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.   Our Purpose We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.   The Role As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams.  ...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract oitside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

375-400 Outside IR 35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   3 ways we are different We’re not just a consultancy. We’re a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our...

We're looking for a Contract Service Architect / Business Analyst with public sector experience to join a client project with us here at Softwire for an initial 6-month period - Outside IR35 - £400pd   Start Date: 22/12/2025 End Date: 19/06/2026   Softwire is one of the UK’s leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile, and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors.   Role Requirements:   Support the design and mapping of the operational model for a new digital service, with a particular focus on customer and business (internal) data and process flows. The professional will need strong analytical skills to enable them to break down complex business processes, identify gaps, and translate them into clear, actionable requirements. Support the development of roles...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our...

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of...

Company Description Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is...