65 customer service jobs found

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

Our background With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, selling over 130,000 worktops per year; primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. The business is part of the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is looking to invest towards the future. We have significant plans to accelerate our growth over the coming years, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group companies Role Purpose Direct Online Services is undertaking Project APEX, a major ecommerce transformation programme that will replace our existing ecommerce platform with Shopify Plus. We are looking for an...

💰 £550/day (+bonus) | 🌍 Remote (UK timezone)    About us: At Trust Keith, we’re on a mission to make the complex world of data protection simple, human, and genuinely fun.   Our vision is to become the first-choice privacy management solution for privacy owners - displacing the boring, overcomplicated, and incomplete ways companies try to manage compliance today.   We combine hands-on human expertise with an intelligent platform to power continuous privacy operations, turning regulatory chaos into clarity and giving fast-growing companies the confidence to scale through every twist of new risks, fresh data, and ever-shifting regulation.    100s of the world’s most exciting data-centric scale-up s trust us to transform privacy from a liability into a growth enabler. We're scaling quickly and building a community of brilliant fractional DPOs who grow with us; starting small, adding customers over...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

Senior Technical Business Analyst (Contractors Outside IR35) - FINTECH / LONDON WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.   We are now looking for Technical Business Analyst services on an exciting project!     THE INDIVIDUAL/S PROVIDING THE SERVICES WILL HAVE THE FOLLOWING EXPERIENCE: Experience in QA, Software Engineering (ideally a...

Role: Intercom Subject Matter Expert (Contract) Location: United Kingdom Contract length and start date: TBC. Essential Skills: 1. RAG and AI Agent Grounding (Fin Optimisation) The skill: Structuring, cleaning and optimising a knowledge base specifically for Retrieval-Augmented Generation (RAG). 2. Advanced Routing Architecture and Logic Trees The skill: Designing complex, multi-branch conditional workflows based on Real Time data schemas. 3. Data Schema Governance and API Synchronisation The skill: Managing the structural data integrity of the People and Companies data models, alongside external pipelines. 4. Workspace Security and Conversation Governance The skill: Enforcing Role-Based Access Control (RBAC) and compliance protocols across the workspace. Supporting Technical Skills (Required) Conversational QA and analytics: mining conversation logs, identifying intent gaps and optimising automated resolution...

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. World Wide Technology (WWT) is looking for an experienced Datacenter Network Engineer provide operational support for enterprise Data Center and DMZ network infrastructure. The ideal candidate role involves troubleshooting complex network incidents, leading production support triage, managing escalations, improving network reliability, and mentoring junior engineers. This is a contract Role & Inside IR35 Datacenter Network Engineer Contract Duration: 12 months contract Location: United Kingdom (Remote) Key Responsibilities Senior Operational Support Tier 2 engineer for our Internal Data Center and DMZ infrastructure support team. Cisco ASR and ISR routers, Cisco Nexus and Catalyst switches, Arista DCS switches / CloudVision are the...

DV Application Support Engineer - Contract (outside of IR35) About Us   In 2019, the founders were working as engineers solving complex cross-domain problems within government organisations.   TwinStream was formed to bring together their collective expertise and experience into a single business, focused on delivering technical excellence and high-quality service to clients.   Since then, the company has grown to over 100 team members across the UK, with colleagues working both on-site with clients,  hybrid  and remotely from home.     Details : Employment: Contract (outside of IR35) Rate: £500 - £600   Security Level: Must have live DV clearance   Location: 5 days in either Cheltenham   About the role   As part of our on-site team,  you'll play a key role in designing, building, configuring, and...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

GlobalLogic, a Hitachi Group Company, is a leader in digital engineering, helping organizations design and build innovative products, platforms, and digital experiences. We partner with leading Enterprise organisations to deliver large-scale digital transformation, cloud, data, AI, and platform modernization initiatives across global delivery models. We are seeking to hire an experienced Agile Product Owner who is Chinese speaking. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You will have excellent attention to detail, able to challenge and can work to pace. This contract assignment is inside IR35 and to start ASAP You will be responsible for maximizing the value of the client's products built by the cross-functional delivery team, owning the product backlog, and driving feature delivery from concept to launch. The Opportunity: We are seeking an experienced and influential...

Digital Product Owner - Mobile (12 month contract) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

IT Assurance Manager (12 month Contract) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

Insights & Reporting Analyst 12-Month Contract Hybrid (2 Days in Leatherhead Office) Inside IR35 Via Third Party Location Leatherhead, UK Team: Performance Analytics & Insights Function: Commercial Operations Reports to: Head of Performance Analytics & Insights About the role At Zoetis, data helps us make better decisions for our customers and our business. As an Insights & Reporting Analyst , you will play a key role in helping us become a more data-driven, insights-led organisation . You will design and deliver high-quality reporting and data-driven insights that help our Sales, Marketing and Digital teams understand performance, identify opportunities and make better-informed decisions across the customer journey. You will work closely with stakeholders to understand their needs, challenge the questions being asked and translate business requirements into practical, user-friendly insight solutions. A key part of the role will...

Senior Technical Business Analyst (Contractors Outside IR35) - FINTECH / LONDON WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.   We are now looking for Technical Business Analyst services on an exciting project!     THE INDIVIDUAL/S PROVIDING THE SERVICES WILL HAVE THE FOLLOWING EXPERIENCE: The ability to see the big picture while...