129 customer service jobs found

Location: London, Marlow Business Function: Internal Technology Full time or Part time?: Full Time Vacancy Type: Day Rate Contract Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!  IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. Success. The Softcat Way.   Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT...

Location: London, Marlow Business Function: Internal Technology Full time or Part time?: Full Time Vacancy Type: Day Rate Contract Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!  IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. Success. The Softcat Way.   Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT...

Power Apps | Power Automate | Dataverse | Azure Contract | Remote | UK Public Sector Projects   Overview We’re looking for an experienced Power Platform Consultant to join our growing team, delivering Agile Microsoft solutions for UK Public Sector clients . In this role, you’ll work hands-on designing and building solutions using Power Platform and Azure , collaborating closely with developers, delivery managers, and customers. You’ll have real ownership across the full lifecycle — from solution design through to build, delivery, and continuous improvement. This is a great opportunity for someone who enjoys combining technical delivery with client engagement and who is motivated by using technology to improve public services.   Who We’re Looking For You’ll be a confident, delivery-focused consultant with strong Power Platform experience, comfortable working in Agile teams and directly with...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Power Apps | Power Automate | Dataverse | Azure Contract | Remote | UK Public Sector Projects   Overview We’re looking for an experienced Power Platform Consultant to join our growing team, delivering Agile Microsoft solutions for UK Public Sector clients . In this role, you’ll work hands-on designing and building solutions using Power Platform and Azure , collaborating closely with developers, delivery managers, and customers. You’ll have real ownership across the full lifecycle — from solution design through to build, delivery, and continuous improvement. This is a great opportunity for someone who enjoys combining technical delivery with client engagement and who is motivated by using technology to improve public services.   Who We’re Looking For You’ll be a confident, delivery-focused consultant with strong Power Platform experience, comfortable working in Agile teams and directly with...

Duration of Assignment: 3 months Rate: 200-300 GBP/day only inside IR35   Experience and Skills Graduate with at minimum of 6 years of experience working as Service Desk personnel in the UK , with a proven track record of handling complex technical issues and leading service desk operations. Advanced knowledge of ITIL processes, including Incident, Change, and Problem Management, with the ability to implement and improve these processes. Strong expertise in Active Directory management , Microsoft 365 services , and network troubleshooting . Experience in mentoring junior team members and contributing to team development. Hands-on experience with ITSM tools like ServiceNow and remote support tools such as BeyondTrust. Proven ability to analyze service performance metrics and implement improvements to enhance efficiency and user satisfaction. Responsibilities Lead the Service Desk team in handling Incidents and...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

Company Description Transact Media Group (TMG), is a data & programmatic marketing platform that helps brands and agencies convert media spending into measurable sales. Through its partnership with Mastercard, TMG leverages privacy-safe transaction data from over 3 billion Mastercard cards and 44 million merchants.   The company’s core solutions include Signals for optimizing META, TikTok, Snapchat, and programmatic campaigns, Outcomes for performance-based campaigns, and BrandFormance that evaluates media impact on transactions.   TMG combines advanced technology with actionable insights to deliver exceptional results for clients.   Role Description This is a remote contract role and/or full time position for a Programmatic Technical Specialist.   Responsibilities include providing technical support for programmatic advertising campaigns, troubleshooting issues, and ensuring that all technical implementations are...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

Power Apps | Power Automate | Dataverse | Azure Contract | Remote | UK Public Sector Projects   Overview We’re looking for an experienced Power Platform Consultant to join our growing team, delivering Agile Microsoft solutions for UK Public Sector clients . In this role, you’ll work hands-on designing and building solutions using Power Platform and Azure , collaborating closely with developers, delivery managers, and customers. You’ll have real ownership across the full lifecycle — from solution design through to build, delivery, and continuous improvement. This is a great opportunity for someone who enjoys combining technical delivery with client engagement and who is motivated by using technology to improve public services.   Who We’re Looking For You’ll be a confident, delivery-focused consultant with strong Power Platform experience, comfortable working in Agile teams and directly with...

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way. So, if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing) Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation   Overview We are building one of the most forward-thinking AI-powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows. To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.   The Role You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to:...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

Power Apps | Power Automate | Dataverse | Azure Contract | Remote | UK Public Sector Projects Overview We’re looking for an experienced Power Platform Consultant to join our growing team, delivering Agile Microsoft solutions for UK Public Sector clients . In this role, you’ll work hands-on designing and building solutions using Power Platform and Azure , collaborating closely with developers, delivery managers, and customers. You’ll have real ownership across the full lifecycle — from solution design through to build, delivery, and continuous improvement. This is a great opportunity for someone who enjoys combining technical delivery with client engagement and who is motivated by using technology to improve public services. Who We’re Looking For You’ll be a confident, delivery-focused consultant with strong Power Platform experience, comfortable working in Agile teams and directly with customers. You’ll enjoy turning requirements into...

ASP.NET | Azure | Microsoft Stack Contract | Remote | UK Public Sector Projects Overview We are looking for an experienced Senior Full Stack .NET Developer to join our rapidly growing team delivering Agile projects using the latest Microsoft technologies. Our work is primarily with UK Public Sector organisations , building secure, scalable solutions that drive value, improve services, and enhance user engagement. The role has a strong focus on ASP.NET, Azure , and the wider Microsoft ecosystem, including Power Platform. As a Senior Developer, you will act as Technical Lead on some projects , while contributing as a hands-on team member on others. You will also play a key role in shaping and promoting development standards and best practices across the team. Who We’re Looking For We’re looking for someone who combines strong technical capability with a genuine interest in improving Public Sector services. You’ll be comfortable working in Agile...

About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ About the Roles The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem...

Business Analyst - (Inside IR35 Contract Roles) About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ About the Roles The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial...

Business Analyst - (Inside IR35 Contract Roles) About us We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨ About the Roles The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial...