5 jobs found in Cambridge

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...

The Synergy Programme is a large-scale transformation programme consisting of four Government departments, MOJ (Ministry of Justice), DWP (Department for Work and Pensions), DEFRA (Department for Environment, Food and Rural Affairs) and HO (Home Office). They will come together to replace their current back-office systems and introduce new ways of working for 220,000 civil servants combined. High-quality, accurate data is fundamental to ensuring a successful transition and enabling effective business processes, reporting and operations within the new ERP platform. The Data Engineer will play a critical role in supporting the MoJ contribution to the Synergy Programme by providing the technical capability required to extract, transform, manage and prepare source data for analysis. This role directly supports key programme priorities, including data quality improvement and data migration readiness.   As a  Senior Data Engineer, your main responsibilities will...

PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.   The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   DefHRS is transforming Defence Human Resources services as part of Corporate Services Modernisation. We are looking for an experienced User Researcher to help teams build a deep understanding of the people who use Defence HR services and use that evidence to improve policy, service, content and interaction design.   You...

The CPS prosecutes criminal cases that have been investigated by the police and other investigative organisations in England and Wales. The CPS is independent, and they make their decisions independently of the police and government.   The AI Programme Lead is accountable for setting up, establishing, leading and delivering a programme of work for AI-enabled transformation initiatives, including the governance, prioritisation, reporting, risk management and dependency management needed to deliver measurable business outcomes.   The role will provide programme leadership across multiple workstreams, ensuring that AI opportunities are identified, prioritised, governed and delivered safely and effectively. The postholder will balance innovation with assurance, ensuring compliance with security, legal, ethical, data and governance requirements while supporting the organisation to realise tangible value from AI investment.   The AI Programme Lead will...

HM Courts & Tribunals Service is responsible for the administration of criminal, civil and family Courts and Tribunals in England & Wales. Their roles support service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.   As a  Project Manager , your main responsibilities will be: Lead a business change initiative to review locally managed payment processes to ensure they meet PCI DSS compliance requirements. Conduct current-state assessments across multiple sites, identifying compliance risks, process inefficiencies, and opportunities for standardisation. Collaborate with business, technology, security, and compliance stakeholders to define a PCI DSS-compliant target operating model. Manage end-to-end delivery, including governance, risk management, process...