Contract Spy
Hybrid (London Area, United Kingdom)
IT Service Recovery Consultant – 8 week Contract
We are looking for an experienced IT Service Recovery & Runbook Consultant to support a consultancy engagement focused on improving the ability of a large organisation to restore and recover the IT components underpinning its critical services.
This is a technical discovery and consultancy assignment, rather than a traditional Business Continuity or Operational Resilience role.
The initial engagement will assess the organisation's existing recovery documentation, establish a standardised approach to technical runbooks, identify the IT components requiring runbooks and determine the work required for a subsequent implementation programme.
The assignment
Working closely with platform engineering teams, technical SMEs and IT component owners, you will:
Define a standard service restoration runbook template, including the minimum technical processes and information required to...