4 contracts found

MZ0129 - ServiceNow Solution Architect The role is for a ServiceNow Solution Architect at Mozaic Services. The Company: Is an established UK-based IT Consultancy and Services organisation. Works with large organisations to assess, redesign, and improve their IT Operations. ? Is recognised as leading experts in Service Integration and Service Management. Has a growing team of consultants and practitioners with skills in Business Analysis, Service Management, IT Sourcing and Operational Delivery.? Has its main office in Central London, and works at client sites across the UK.? Background and Experience: At least 5 years of experience as a key technical resource for large scale ITSM solutions in client environments of which at least three years should be in ServiceNow platform related deployments. Able to deal effectively with diverse skill sets and personalities, and provide strong team leadership, including issue facilitation, negotiation and resolution. Strong understanding of ITIL concepts including process knowledge in all service life cycles Experience with integrating ITSM tools with external vendor interfaces for operational processes Experience with infrastructure and application discovery tools Strong understanding of Event Mgmt and prior experience with integration with Monitoring solutions Strong Understanding of Service Architecture and how it applies to ITIL Processes Comprehensive knowledge of problem analysis, structured analysis, and design and programming techniques. Experience with web technologies (XML, HTML, JavaScript, and CSS) and of working in a SaaS environment. Strong understanding and experience in Integrations including SOAP and REST webservices APIs Other specifications: ITIL advanced certifications are preferred, should be at least ITIL v3 foundation certified ServiceNow Certified Implementation Specialist is preferred. Experience of the agile methodology is preferable: eg epics, user stories, product backlog refinement, supporting sprints etc. Experience of working either for a service provider or in an operational role within a significant IT estate In depth knowledge of ITIL and COBIT (optional) Good project and customer engagement skills; Effective in a team environment; Able to work to tight deadlines Personal Attributes Strong communication skills, both written and verbal and demonstrated ability to influence and consult including providing options with pros, cons and risks around all key technical decisions during the project delivery process Strong analytical and conceptual skills A self-starter also able to work productively in a team setting

MZ0128 - Senior ServiceNow Developer The role is for a Senior ServiceNow Developer working Full time as part of a Mozaic team alongside senior client representatives. You will report to the Mozaic Engagement Director. The Company: Is an established UK-based IT Consultancy and Services organisation. Works with large organisations to assess, redesign, and improve their IT Operations. ? Is recognised as leading experts in Service Integration and Service Management. Has a growing team of consultants and practitioners with skills in Business Analysis, Service Management, IT Sourcing and Operational Delivery.? Has its main office in Central London, and works at client sites across the UK.? Background and Experience: Excellent consulting, stakeholder management; strong verbal and written communication Expert level support, installation, maintenance and development experience for ServiceNow (UI forms, notifications, fields, workflows and JavaScript (both client and server) Expert level Configuration and customisation experience for ServiceNow Expert level troubleshooting experience for ServiceNow Experience in working as part of a development team, as well as working on your own to deliver complex installations of the toolkit At least 5 years of experience as a key technical resource for large scale ITSM solutions in client environments of which at least three years should be in ServiceNow platform related deployments. Strong understanding of ITIL concepts including processknowledge in all service life cycles Experience with integrating ITSM tools with external interfaces Experience with infrastructure and application discovery tools. Strong understanding of Event Mgmt. and prior experience of integration with Monitoring solutions Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques. Strong understanding and experience in Integrations including SOAP and REST bases APIs Other specifications: You will need to evidence relevant work through explicit references and examples Experience of working in an agile environment ITIL advanced certifications are preferred, should be at least ITIL v3 foundation certified ServiceNow Certified Implementation Specialist. Experience of the agile methodology is preferable: eg epics, user stories, product backlog refinement, supporting sprints etc. Good Project and customer engagement skills; Effective in a team environment; Able to work to tight deadlines

We are looking for a Business Change Programme Manager / PMO Manager to oversee a programme of multiple business improvement projects in the professional sport sector . Reporting to a senior manager within the organisation, you will plan and coordinate the activities associated with the programme, ensuring the cooperation of the various business departments, project managers, suppliers and the in-house IT team. You will be responsible for establishing business-appropriate processes, enforcing good practice and reporting the progress of the multiple projects - big and small - to senior management. You must be highly organised in setting clear objectives, tracking progress, addressing non-compliance and presenting clear, high visibility reports. You must have strong literacy, numeracy, presentation and people management skills. While a strong business process and IT background is important, this is essentially a people management challenge. The role is based in Birmingham. There may be some UK travel. There may be scope to work from home one day per week. You must be available for an immediate start. Ideally, you will already be trading as a contractor with Ltd Co - or equivalent - status.

As a leading global bank with roots in Germany, we 're driving change and innovation in the industry - championing integrity, sustainable performance and innovation with our clients, and redefining our culture and relationships with each other. With operations in over 70 countries, we encourage our people to think for themselves and reward integrity. Our large but focused footprint gives us a strong position in Europe plus a significant presence in the Americas and Asia Pacific. We offer clients commercial and investment banking, retail banking and transaction banking as well as ground-breaking asset and wealth management products and services. So if you 're talented, collaborative and curious about building an exciting career in finance, you 're exactly the type of person who might succeed in our organisation. Overview: Our (Anti-Financial Crime) AFC team is responsible for protecting Deutsche Bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations. The Regulatory Governance & Enforcement (RG&E) team also leads AFC 's involvement in litigation and other contentious matters, as well as complex legal issues involving the department. Key Responsibilities: Deploying training to all staff at Deutsche Bank through the Bank 's Learning Management System Providing technical administration of online and classroom training Ensuring that all new joiners are assigned training relevant to their division and location Processing and responding to learner queries submitted to the training inbox Maintaining process documentation and task lists on the team Sharepoint site Carrying out regular administrative tasks Challenging existing processes / instructions where applicable and draw up suggestions for improvements Skills & Qualifications: Experience of data administration Strong knowledge of Microsoft Excel and database administration Excellent communication skills (verbal and written) and attention to detail Proficiency in numeric and data analysis Pro-active approach to problem identification, analysis and resolution Ability to work independently and as part of a team Accurate and efficient performance of tasks Professional and courteous manner Ability to multi-task A self-starter, able to quickly get up to speed with new topics, challenges, processes and stakeholders Fluent in English, German language proficiency beneficial Please note that for the duration of this assignment you will be working as an external resource engaged by Resource Solutions based on site at Deutsche Bank. Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter. Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.