Cloud Service Delivery Analyst at Whitebridge Group, Havant/Remote, 6 Months, to £565 per day

Whitebridge is looking for a Cloud Service Delivery Analyst to support the application and service migration to a new platform for our utilities client.

Experienced required:

• Experience across a broad range of IT services and disciplines, with emphasis on cloud services and familiarity with IT Service Management and ITIL standards
• Experience with the ServiceNow toolset and/or CSDM Modelling is desirable.
• Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations.
• Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable.
• Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests.
• Logical problem-solving skills based on sound analysis and available facts and capable of visualising and articulating solutions to service issues identified through incident and request analysis.
• Customer-focused, self-motivated, and resilient, with a flexible can-do' attitude and strong influencing skills.

The successful applicant should be able to commit to starting ASAP. The role for will be hybrid remote/home-based and will be umbrella based working. Direct applicants only please.