5 Customer Service contracts

Whitebridge is looking for a IT Service Delivery Analyst to support the service management migration to a new platform for our utilities client. Experienced required: Experience across a broad range of IT services and disciplines, with familiarity with IT Service Management and ITIL standards Experience with the ServiceNow toolset or similar Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations. Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable. Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests. Logical problem-solving skills based on sound analysis and available facts and capable of visualising and articulating solutions to service...

IT 2nd Line Support Engineer Ampthill - Bedfordshire Contract,12 months, inside IR35 37.5h, 4 day working week Monday to Thursday   About the Role We are looking for a friendly and proactive Technical Support Specialist to join our team. You will provide day-to-day support to our users, helping them with their computers, mobile devices, printers, and other technology tools. You’ll play a vital role in making sure our teams have the right technology to do their best work, whether that’s troubleshooting issues, guiding users through technical problems, or helping with the installation and maintenance of hardware and software. This is a great opportunity to be part of a supportive team where you can learn and grow in the field of IT. If you're someone who enjoys problem-solving, helping others, and working in a dynamic environment, we’d love to hear from you!   Key Responsibilities: Provide friendly and...

Whitebridge is looking for a Cloud Service Delivery Analyst to support the application and service migration to a new platform for our utilities client. Experienced required: Experience across a broad range of IT services and disciplines, with emphasis on cloud services and familiarity with IT Service Management and ITIL standards Experience with the ServiceNow toolset and/or CSDM Modelling is desirable. Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations. Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable. Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests. Logical problem-solving skills based on sound analysis and available facts...

Whitebridge is looking for a Cloud Service Delivery Analyst to support the application and service migration to a new platform for our utilities client. Experienced required: Experience across a broad range of IT services and disciplines, with emphasis on cloud services and familiarity with IT Service Management and ITIL standards Experience with the ServiceNow toolset and/or CSDM Modelling is desirable. Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations. Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable. Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests. Logical problem-solving skills based on sound analysis and available facts...

Company Description Brainotech IT Solutions is a global leader in providing innovative IT and network solutions tailored to meet the specific needs of businesses across various industries. We specialize in regulated IT support services, offering technical consultancy, data solutions, and 24/7 maintenance services delivered by a global team of skilled IT professionals. Our offerings include secure data removal, IT asset disposal, end-user support, and deployment of engineers specialized in desktop support, networking, and data center services. With our expertise and commitment to radical innovation, we help businesses unlock their full potential and thrive in an ever-evolving technological landscape.   Role Description A Network Support Engineer provides day-to-day support for network infrastructure, including monitoring, troubleshooting, and maintaining LAN/WAN environments. The role involves handling inbound requests, diagnosing issues, and documenting...