6 Customer Service contracts

Service Desk Analyst 6 month contract inside IR35 with possible extension Monday – Friday Havant, on site   We have an opportunity for an Operations Centre Analyst to join our Service Management team based on-site at Havant. This is a fantastic opportunity for someone starting their career in IT and service management. You will be helping monitor and support the performance of critical systems and networks, ensuring smooth operations and resolving issues when they arise. If you are excited about IT, enjoy problem-solving, and want to be part of a team delivering excellent service, this could be the role for you!   Key Responsibilities: Work closely with team members to support daily operations and tasks. Help identify, prioritize, and respond to incidents and issues in a timely manner, following clear procedures. Use our service management tools to log and update incidents, ensuring information is accurate throughout...

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   As a Service Desk Analyst you will:   Provide first and second line support for all IT related issues, interacting with a diverse user base. Build, manage, support, asset track and maintain all associated hardware devices. Rotation between phone and IT portal ticket support, and user facing assistance at deskside. Track all incidents and service requests, prioritising as necessary and resolving within...

6 months Contract – inside IR 35, strong indication of continuous extension Working Pattern: 37.5 hours per week | 4 day working week Monday to Thursday   About the role The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments and configuration changes to a large mixed-OS estate:   Responsibilities Manage and maintain system configuration files across 2,000+ targets, including validation of configuration sets containing up to 1,500 parameters using scripting, reporting, and deployment tools. Process and deploy 30+ types of customer-supplied operational data files (ODFs) to between 30 and 500 targets on a regular basis....

Trade Floor IT Support Engineer Location: Canary Wharf – 4 days onsite Contract: 6-month rolling contract Rate:  Inside £300 - £320 per day (PAYE) Overview An opportunity for an experienced Trade Floor IT Support Engineer to provide high-quality technical support within a fast-paced front-office trading environment. The role focuses on delivering responsive, hands-on support to trading floor users, ensuring minimal disruption to critical trading activities and maintaining high availability of trading technology. Key Responsibilities Provide on-site and remote IT support for front-office trading floor users. Troubleshoot and resolve hardware, software, and connectivity issues across desktops, laptops, and trading peripherals. Support and maintain trading floor technologies , including market data applications, trading platforms, and communication tools. Manage and support Windows 10 and Windows 11 environments ,...

🚀 Novulyn IT is looking for proactive and skilled IT Support Specialists based in Exeter, UK, to join our growing network of field engineers. If you thrive in a dynamic, tech-driven environment and enjoy solving real-world IT challenges, we want to hear from you! 👉 About Novulyn IT: At Novulyn IT, we are at the forefront of digital innovation, providing comprehensive IT solutions that empower businesses across Europe (EU), Asia-Pacific (APAC), and Africa. With a commitment to excellence and a proven track record of success, our expert teams specialize in delivering tailored, cutting-edge technology solutions designed to enhance operational efficiency, drive growth, and revolutionize the way businesses operate. 👉 About the position: We are currently seeking an Onsite IT & Network Support Engineer/Technician for contractual, freelance assignments in your area. Assignments will be allocated based on your location, offering you the flexibility to take on tasks...

Trade Floor IT Support Engineer Location: Canary Wharf – 4 days onsite Contract: 6-month rolling contract Rate:  Inside £300 - £320 per day (PAYE) Overview An opportunity for an experienced Trade Floor IT Support Engineer to provide high-quality technical support within a fast-paced front-office trading environment. The role focuses on delivering responsive, hands-on support to trading floor users, ensuring minimal disruption to critical trading activities and maintaining high availability of trading technology. Key Responsibilities Provide on-site and remote IT support for front-office trading floor users. Troubleshoot and resolve hardware, software, and connectivity issues across desktops, laptops, and trading peripherals. Support and maintain trading floor technologies , including market data applications, trading platforms, and communication tools. Manage and support Windows 10 and Windows 11 environments ,...