9 Customer Service contracts

SFIA 4 Power Platform Developer - CRM Transformation Project (Public Sector/Government) - BPSS Role Title: Power Platform Developer (SFIA Level 4) Location: Hybrid with 2 days on site in Manchester Sector: Government/Public Sector Rate: £440 pd Inside IR35 Role Overview We are seeking an experienced Power Platform Developer (SFIA Level 4) to support a large-scale CRM transformation programme within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the...

CRM Application Developer - £400/day via Umbrella (Inside IR35) - 6 Month Contract - Remote - SCC Flex Contract   We are looking for an experienced CRM Application Developer to join a team supporting and enhancing a highly customised CRM platform used within large-scale contact centre operations. This is an excellent opportunity for a hands-on CRM Application Developer who enjoys both software development and live service support in a complex enterprise environment.   Your responsibilities as the CRM Application Developer: Develop, test and deploy enhancements using C#, VB.NET, WinForms and WPF. Support desktop applications, Windows Services and IIS-hosted web services. Troubleshoot application, integration and data-flow issues across multiple business systems. Investigate incidents, perform root cause analysis and implement fixes. Work with Oracle databases and SQL to resolve data and application issues. Support releases...

As a  Digital Delivery Manager , your main responsibilities will be to: Support the delivery and continuous improvement of complex digital and operational services. Facilitate discovery, service improvement and service transformation activities in line with Government Digital Service (GDS) standards and best practices. Work closely with service owners, product managers, technical specialists and business stakeholders. Manage risks, issues, dependencies and service impacts across teams and services. Establish and continuously improve team ways of working in Agile environments. Use delivery metrics and performance data to support decision making and service improvement. Support the adoption of Government Digital Service (GDS) standards, service delivery principles and service-oriented ways of working.   PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo...

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance.    Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   As a Service Desk Analyst you...

Digital Customer Intelligence Business Analyst (Customer Data, CRM & Martech) Location: Reading (Hybrid - 1 to 2 days per week) Day Rate: Competitive (Inside IR35) Duration: Initial 6 Month Contract   We're looking for an experienced Digital Business Analyst to join a high-profile Customer Data & Intelligence initiative within Primark's Digital function. This role sits at the early stages of a major programme and will be part of a small, collaborative team responsible for shaping future customer data, CRM, Martech, and customer engagement capabilities. We're looking for someone who is comfortable operating in a discovery environment, assessing feasibility, defining requirements, and helping shape the future roadmap.   What You'll Be Doing Lead discovery and analysis activities across customer data, CRM, and Martech initiatives. Assess the feasibility of new capabilities, technologies, and customer engagement...

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three days on site in Dunstable per week. This opportunity will work within a major UK hospitality brand supporting the ongoing maintenance, validation and improvement of Configuration Management and Service Information data within ServiceNow. What you'll be doing: Maintain and improve Configuration Item, Service and Service Offering records within ServiceNow, working across Infrastructure, Applications, Networks, Security and Service Management...

SFIA 4 Power Platform Developer - CRM Transformation Project (Public Sector/Government) - BPSS Role Title: Power Platform Developer (SFIA Level 4) Location: Hybrid with 2 days on site in Manchester Sector: Government/Public Sector Rate: £440 pd Inside IR35 Role Overview We are seeking an experienced Power Platform Developer (SFIA Level 4) to support a large-scale CRM transformation programme within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the...

6 months Contract – inside IR 35, strong indication of continuous extension Working Pattern: 37.5 hours per week | 4 day working week Monday to Thursday   About the role The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments and configuration changes to a large mixed-OS estate:   Responsibilities Manage and maintain system configuration files across 2,000+ targets, including validation of configuration sets containing up to 1,500 parameters using scripting, reporting, and deployment tools. Process and deploy 30+ types of customer-supplied operational data files (ODFs) to between 30 and 500 targets on a regular basis....

SFIA 4 Power Platform Developer - CRM Transformation Project (Public Sector/Government) - BPSS Role Title: Power Platform Developer (SFIA Level 4) Location: Hybrid with 2 days on site in Manchester Sector: Government/Public Sector Rate: £440 pd Inside IR35 Role Overview We are seeking an experienced Power Platform Developer (SFIA Level 4) to support a large-scale CRM transformation programme within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the...