Trade Floor IT Support Engineer at WWT EMEA UK LIMITED, Multiple Locations, £Contract Rate

Location: London – 4 days onsite
Contract: 6-month rolling contract
Rate: £300 - £320 per day (PAYE)

Key Responsibilities

• Provide on-site and remote IT support to front-office trading floor users, ensuring minimal disruption to trading activities.

• Troubleshoot hardware, software, and connectivity issues across desktops, laptops, and trading peripherals.

• Support and maintain trading technologies, including market data platforms and trading applications.

• Manage Windows 10/11 environments, including desktop builds, OS upgrades, migrations, and deployments.

• Support multi-monitor trading desk setups, docking stations, turrets, and specialist hardware.

• Work closely with infrastructure, network, and application teams to resolve complex incidents.

• Maintain documentation and assist with technology rollouts and system upgrades.

• Experience providing Trading Floor / Front Office IT Support within financial services.

• Strong support experience with Windows 10/11, Microsoft 365, Active Directory, and Exchange.

• Experience with desktop deployment tools such as SCCM, Intune, or Autopilot.

• Knowledge of market data platforms (e.g., Bloomberg, Refinitiv).

• Experience supporting multi-monitor trading environments and specialist trading hardware.

• Understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN).

• Familiarity with service desk tools such as ServiceNow or Jira.