27 customer service jobs found in Manchester

PMO Analyst Contract 6 months Hybrid   About Insight: Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their digital journey to modernize their business and maximize the value of technology. Insight’s technical expertise spans cloud and edge-based transformation solutions, with global scale and optimization built on 33+ years of deep partnerships with the world’s leading and emerging technology providers.   In 2024, Insight had revenues of US$ 8.7 billion, and over 14,000 employees. It has a US$1.7 billion services business, bolstered by recent acquisitions in cloud, CRM, software engineering, and business consulting. In EMEA, Insight operates in Austria, Belgium, Bulgaria, France, Germany, Ireland, Italy, Moldova, Netherlands, Sweden, Romani, Saudi Arabia, Spain, Switzerland, UK, Ukraine, and United Arab Emirates.   As a PMO Analyst you will be working as part of a...

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.   Our Purpose: We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.   The Role We’re looking for a Dynamics 365 CE Solution Architect to lead the design and delivery of customer engagement solutions that drive meaningful outcomes. You’ll work closely with senior stakeholders to understand their goals, translate them into scalable solution designs, and guide delivery teams through successful implementation. This is a hands-on, client-facing role for someone who can balance strategic thinking with delivery who thrives in...

Business Process Architect 5 Month Contract   We are seeking a Business Process Architect to join our Group Technology team on a 5-month contract. In this role, you will design, model, and optimise business processes that align with our operating model and strategic objectives. Working closely with Business Architects, delivery teams, and operational stakeholders, you will ensure processes are customer-centric, efficient, scalable, and compliant. We offer a hybrid working arrangement with 1 or 2 days per week in our Manchester office. Key Responsibilities Design and document end-to-end business processes across key functional areas, ensuring alignment with the target operating model. Collaborate with Business Architects to translate customer and user journeys into detailed process flows and service interactions. Develop process models using industry-standard notations (e.g. BPMN), Drive process standardisation, simplification, and...

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results—from idea to outcome. WWT EMEA has an opportunity for a detail-oriented and delivery focused  Network Infrastructure Project Manager...

Information Security Consultant - Privacy Specialist (Contract) Job Introduction We are seeking a versatile and proactive Information Security Consultant to join Handelsbanken UK which is currently undergoing a major technology transformation programme. The successful candidate will be embedded within a technology delivery team, playing a critical role in ensuring that security is integrated seamlessly into change initiatives from inception through delivery. The Bank operates an model where information security consultants are embedded into workstreams acting as the security lead for that delivery team. This is not a traditional advisory role - you will be actively participating in solving information security problems, working closely with engineers, product managers, and business stakeholders to identify, assess, and collaboratively solve security challenges and ensure the team can continue to deliver a pace. This is a unique opportunity to work on an exciting technology...

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance   Job summary The User Administrator is responsible for managing user accounts, permissions, and access rights across HSE's IT systems. This role ensures compliance with security standards, supports onboarding and offboarding processes, and provides technical assistance for account-related issues. The position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with Technology Division, HR, and other divisions.   Job description Account Management: Create, modify, and deactivate user accounts in Active Directory, Microsoft 365,...

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.   Our Purpose We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.   The Role As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams.  ...

Technical Project Manager 6 month contract Remote first (within the UK)   Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows.   We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand.   Our engineering team includes experienced software engineers and...

This role is outside IR35   Oxford Dynamics - Who We Are Founded in 2020, Oxford Dynamics has grown rapidly to be recognised globally for its innovative AI & Robotics technologies designed for mission critical environments. Helping drive the future of decision making at speed from a human or autonomous platform perspective, Oxford Dynamics is a brand that is recognised and respected by Defence & Security organisations by delivering solutions that solve customer problems. Our founders instil the business with passion and purpose meaning we have a "can do " culture and roll up our sleeves up to get the job done.   So, what is it that we do? Our flagship AVIS AI software framework fuses multi-modal data - text, imagery, telemetry etc to allow human-like conversations with complex data. Our unique STRIDER robotic platform performs autonomous tasks in hazardous environments, enabling rapid, informed decisions while protecting people and assets. Our...

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SV clearance.    The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and...

Full Stack Engineer (For temp workers) Posted Jan 14, 2026   About the Department Our Cars business is one of the cornerstones of the connected trip. We aim to offer the best and most convenient car rental and ground transport options to every customer – whether they start their trip by booking a car or complement an existing journey with one. We do this by delivering a best-in-class user experience and building products that remove friction from finding, comparing, and booking the right car, at the right time, for every kind of traveller. Cars Search Experience Team The Cars Search Experience team is looking for a skilled engineer to help us improve how customers discover and select car options across Booking.com. We are responsible for the core search journey in Cars – from handling search requests and surfacing relevant results, to powering sorting, filtering, and experimentation that drives conversion and...

6 Month Contract London or Manchester We are seeking a highly skilled Senior Product Develope r to join our team and play a key role in building and enhancing our Intranet Product. This position requires deep expertise in SharePoint development and integration, combined with strong proficiency in modern web technologies and cloud services. This role sits within our award-winning Fresh team, which creates beautiful, personalised intranets that empower people to do their best work. You can find out more about our Fresh business here About Fresh Fresh Intranet Recent MSP winners of the UK MSP of the year at 2025 MSP Channel Awards Join an award-winning Microsoft partner and leading technology provider for mid-market businesses. Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation   Salary & Benefits The budgeted salary for this role...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   As a Senior Interaction Designer your main responsibilities will be to: Demonstrate best practice in user centred design, for digital and non-digital interactions. Work effectively across multidisciplinary teams, adapting quickly to change. Accessibility and inclusion, considering the impact of new technologies. Collaborate with designers in other teams, give constructive feedback on other's work and contribute to developing design patterns. Use research and analytics to understand user needs and...

6 Month Contract London or Manchester We are seeking a highly skilled Senior Product Develope r to join our team and play a key role in building and enhancing our Intranet Product. This position requires deep expertise in SharePoint development and integration, combined with strong proficiency in modern web technologies and cloud services. This role sits within our award-winning Fresh team, which creates beautiful, personalised intranets that empower people to do their best work. You can find out more about our Fresh business here About Fresh Fresh Intranet Recent MSP winners of the UK MSP of the year at 2025 MSP Channel Awards Join an award-winning Microsoft partner and leading technology provider for mid-market businesses. Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation   Salary & Benefits The budgeted salary for this role...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Software Engineer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on...

About Us & The Role: At Booking.com, our mission is to make it easier for everyone to experience the world. We are currently seeking a highly skilled Senior Software Engineer to join our team, focusing on the development and enhancement of our core applications. You will be working in the Booking.com Cars Ranking team, working across a suite of products aimed at recommending the right Car/Extras to our customers. Predominantly a back end team working in partnership with our colleagues in ML, we do also own and develop internally and supplier facing tooling where we own the UI layer. Key Requirements We require a strong developer proficient in Java and the Spring framework. A solid understanding of GraphQL is also essential for this role. Highly Desired Skills The ideal candidate will possess the required skills above, and additionally, have a good understanding of building Micro Frontends (MFEs) using React. Technical Requirements & Core Expertise We prioritise...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...