77 customer service jobs found in London

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities ·  Agile Practices:  Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. ·  Solution Design and Development:  Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. ·  System Integration:  Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. ·  Customization and Configuration:  Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · ...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

Role Title:  SAP Technical Architect Contract Length:   3 months Engagement Type:   Umbrella or PAYE Location:   London – Hybrid (2 days per week in the office)   (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK)   The SAP Technical Architect will be responsible for the technical design, architecture, and oversight of SAP solutions across various deployment models, including on-premise, private cloud, and public cloud environments. This role involves translating complex business requirements into robust, scalable, and secure technical solutions, ensuring adherence to architectural best practices and leveraging SAP Business Technology Platform (BTP) for extensibility, integration, innovation. The architect will provide expert guidance on technical constraints, integration patterns, security, and performance optimization, while also assessing the technical impact of continuous innovation...

Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – inside IR35) until 28th August 2026   What the hiring manager says   “We are looking for a self-motivated and versatile individual with a wide range of abilities, exceptional communication skills and an outgoing personality. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement.” Head of Service Desk   About the Team   You will be joining a committed and highly experienced global team, supporting circa 850 staff located across the globe. Alongside the day-to-day application support and service desk work streams, the team also contributes to the successful delivery of GSMA events. The MWC and M360 series of events including MWC Barcelona, as well as...

Location: London, Marlow Business Function: Internal Technology Full time or Part time?: Full Time Vacancy Type: Day Rate Contract Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!  IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. Success. The Softcat Way.   Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – inside IR35) until 28th August 2026   What the hiring manager says   “We are looking for a self-motivated and versatile individual with a wide range of abilities, exceptional communication skills and an outgoing personality. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement.” Head of Service Desk   About the Team   You will be joining a committed and highly experienced global team, supporting circa 850 staff located across the globe. Alongside the day-to-day application support and service desk work streams, the team also contributes to the successful delivery of GSMA events. The MWC and M360 series of events including MWC Barcelona, as well as...

Location: London, Marlow Business Function: Internal Technology Full time or Part time?: Full Time Vacancy Type: Day Rate Contract Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!  IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. Success. The Softcat Way.   Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT...

Managing pricing and rebates shouldn’t be a hassle. Enable’s intelligent platform is built for the speed of today’s market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management. After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry. Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey. Job Summary To provide high-quality software implementation expertise to Enable customers. The Consultants act as the conduit between the...

Job Introduction Main Responsibilities As the Salesforce Architect this role will work closely with the Salesforce Lead Architect to help set the strategic direction and be accountable and lead the design, development and day to day operations of the CRM platform(Salesforce and Other customer platforms) by partnering with senior stakeholders across the business identifying opportunities to deliver business and customer value through the extension of CRM services. Responsible for the end-to-end design of solutions on the Salesforce platform and other CRM technologies. Own the architecture of the end-to-end solution. Lead and mentor the development team in designing solutions for our strategic programmes. Completion of solution architecture documents and artefacts in line with organisation standards. Enforce best practices, development standards and ensure quality delivery of enterprise solutions. Help in driving the application of DevOps tools and...

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD's customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   As an Information Security Risk Advisor you will identify, understand and mitigate cyber-related risks. You will provide risk or service owners with...

Job Introduction The Senior Finance Transformation Business Analyst’s role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance. Main Responsibilities Leadership role in the e2e lifecycle delivery of an ERP system in a Financial Institution Decomposition of as-is data elements used in Financial reporting and working with technical data modellers to construct target data models Preparation for and leading participation in Discovery phase with ERP vendor to turn Business Requirements and TOM principles into implementable functional design Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported with...

Solution Architect (Contract) Who are we?   Toyota Connected Europe wants to create a better world through connected mobility for all. We are a new company created to bring big data and a customer focus into all aspects of the mobility experience, so everyone’s experience is more personal, convenient, fun and safe. We create and enable technologies to delight and simplify the lives of everyone who use our products and empower them to think of and use our services in new ways.   You will be joining us at the beginning of Toyota Connected Europe’s journey of building our team and products. We are building teams to inspire, innovate and build technologies and products that are used by millions of people from all walks of life. This is an opportunity to have an immediate impact and voice: what you create today, you will see being used tomorrow.   What is the role? Toyota has a multitude of connected car systems...

SummaryOur vision in the Corporate Operations Group division is to innovate and empower for a better future, this means delivering intuitive technology with people in mind. Our DNA is customer engagement, findings ways to innovate and do things differently, connecting data with engineering, driving digitalisation and providing reliable and secure services. Join our Enterprise Service Management team and contribute to increasing the availability of our products and services and reducing technology disruption risk. The integrity and resilience of our services are critical to ensure they are ‘always on’ for Macquarie’s businesses. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes...

Job Title: Product Manager – Golden Phoenix Data & AI Foundations Department: Technology Digital Delivery – Supply Trading & Shipping Contract: Inside IR35 Domain (Finance / Utilities.. etc): Finance Base location: London Hybrid work options (number of days on site) : 4 Days onsite needed at London office Role Overview: We are seeking a Product Manager to lead the strategy, development, and scaling of three foundational product areas within the Data & AI portfolio: Unstructured Data Service Variable Latency Streaming Core AI Components These capabilities form the backbone of next‑generation AI, and business intelligence across bp’s Supply, Trading & Shipping organisation. The Product Manager will define product strategy, prioritise outcomes, and work closely with delivery leads, engineers, data scientists, other delivery teams, and business stakeholders to deliver scalable,...

Senior ERP Transformation Business Analyst (day rate contract) { ʺdescription ʺ: ʺ Job Introduction The Senior Finance Transformation Business Analyst 's role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance. Main Responsibilities • Leadership role in the e2e lifecycle delivery of an ERP system in a Financial Institution • Decomposition of as-is data elements used in Financial reporting and working with technical data modellers to construct target data models • Preparation for and leading participation in Discovery phase with ERP vendor to turn Business Requirements and TOM principles into implementable functional design • Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and...

Job Introduction We are seeking a versatile and proactive Information Security & Privacy Specialist to join Handelsbanken UK which is currently undergoing a major technology transformation programme. The successful candidate will a key member of the Secure Change Community of Practice, playing a critical role in ensuring that the Bank’s security and privacy processes, tooling and ways of working allow our Embedded Security Consultants to integrate security seamlessly into change initiatives from inception through delivery.  The Bank operates a model where information security consultants are embedded into workstreams acting as the security lead for that delivery team. An established Secure Change Community of Practice supports these embedded security consultants, facilitating knowledge sharing, owning & developing security and privacy processes/tooling, supporting embedded consultants to solve infosec and privacy problems and providing expert data privacy...

Job title : Business Analyst – SAP RISE Migration (Trips Data) Location: London, EC3R 8AF Hybrid: 1 day a week in the office Contract length: 6 months Rate: £ competitive PAYE   Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for Business Analyst to work for Booking.com.   Role Overview We’re looking for a hands-on Business Analyst to accelerate discovery for a SAP Migration programme.   You will investigate the domain space and translate stakeholder needs into clear, actionable requirements that guide teams involved in delivering a successful migration.   This role suits a Business Analyst who can operate with high autonomy: shaping problem statements, aligning stakeholders, documenting requirements to a high standard, and ensuring the resulting changes deliver measurable improvements for customers.   Roles &...

QA Tester (Day rate Contract) { ʺdescription ʺ: ʺ Job Introduction Handelsbanken UK is embarking on a digital transformation programme to enhance the customer experience through increased choice and flexibility around our digital channel proposition. Working closely with Group colleagues, the UK Bank will deliver an ambitious programme of work to the core online and mobile platforms that will afford improved functionality and a more seamless user experience. The automation Test Analyst supports of our IT modernisation efforts who will be required to drive forwards the multi level testing of key system developments. This role will be responsible for testing a catalogue of new features, working collaboratively with UK and Swedish development teams, whilst focusing on the timely delivery of agreed outcomes that meet both business and customer needs. This role is to enable a fast feedback loop for the development teams working on business-critical features. You will be looking...

Job Title: Product Manager – Golden Phoenix Data & AI Foundations Department: Technology Digital Delivery – Supply Trading & Shipping Contract: Inside IR35 Domain (Finance / Utilities.. etc): Finance Base location: London Hybrid work options (number of days on site) : 4 Days onsite needed at London office Role Overview: We are seeking a Product Manager to lead the strategy, development, and scaling of three foundational product areas within the Data & AI portfolio: Unstructured Data Service Variable Latency Streaming Core AI Components These capabilities form the backbone of next‑generation AI, and business intelligence across bp’s Supply, Trading & Shipping organisation. The Product Manager will define product strategy, prioritise outcomes, and work closely with delivery leads, engineers, data scientists, other delivery teams, and business stakeholders to deliver scalable,...