95 customer service jobs found in London

Job Title – IT Project Manager Department: Integrations Reports to: Director, Programme Management Location: London, UK Employment Type: Contract   Description The IT Project Manager leads defined‑scope projects from initiation through delivery, ensuring alignment to sponsor expectations while balancing schedule, budget, and resources. This role partners with functional teams, vendors, and stakeholders to drive clarity, manage risks, and deliver consistent outcomes. IT Project Manager Job Responsibilities Project Execution Lead day-to-day project planning, coordination, and delivery. Maintain project documentation, schedules, and status reporting. Manage change control, risk tracking, and issue resolution.   Stakeholder Engagement Communicate project updates clearly to sponsors and team members. Facilitate working sessions, standups, and cross team coordination.   Delivery Discipline Ensure adherence to PMO templates, methodologies, and...

Posted 1 hour ago  Contract  Competitive     AI Engineer - 12 Month Day Rate Contract Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

AI Engineer - 12 Month Day Rate Contract Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen their...

Role Purpose:  We're looking for a talented  Service Desk Analyst  to join our team and play a key role in delivering exceptional IT support services across the organisation. You'll be responsible for providing hands-on technical support, managing incidents and service requests, supporting a customer-facing Walk-In Clinic service, and ensuring employees have access to the technology and systems they need to work effectively. Working closely with internal technology teams, stakeholders and third-party suppliers, you'll help maintain a high-quality user experience while supporting business-critical services across the organisation.   As a  Service Desk Analyst , your main responsibilities will be: Deliver excellent customer service through the Walk-In IT Clinic, providing both face-to-face and remote technical support. Manage and resolve incidents and service requests, troubleshooting hardware,...

AI Engineer - 12 Month Day Rate Contract Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance.    Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   As a Service Desk Analyst you...

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three days on site in Dunstable per week. This opportunity will work within a major UK hospitality brand supporting the ongoing maintenance, validation and improvement of Configuration Management and Service Information data within ServiceNow. What you'll be doing: Maintain and improve Configuration Item, Service and Service Offering records within ServiceNow, working across Infrastructure, Applications, Networks, Security and Service Management...

Digital Customer Intelligence Business Analyst (Customer Data, CRM & Martech) Location: Reading (Hybrid - 1 to 2 days per week) Day Rate: Competitive (Inside IR35) Duration: Initial 6 Month Contract   We're looking for an experienced Digital Business Analyst to join a high-profile Customer Data & Intelligence initiative within Primark's Digital function. This role sits at the early stages of a major programme and will be part of a small, collaborative team responsible for shaping future customer data, CRM, Martech, and customer engagement capabilities. We're looking for someone who is comfortable operating in a discovery environment, assessing feasibility, defining requirements, and helping shape the future roadmap.   What You'll Be Doing Lead discovery and analysis activities across customer data, CRM, and Martech initiatives. Assess the feasibility of new capabilities, technologies, and customer engagement...

Senior Technical Business Analyst (Contractors Outside IR35) - FINTECH / LONDON WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.   We are now looking for Technical Business Analyst services on an exciting project!     THE INDIVIDUAL/S PROVIDING THE SERVICES WILL HAVE THE FOLLOWING EXPERIENCE: Experience in QA, Software Engineering (ideally a...

IT Assurance Manager (12 month Contract) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen their...

Salesforce Functional Architect (6m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build...

About Red Badger We're a tech and product consultancy, building enterprise software products for blue-chip companies, multinationals and PLC's. The best bit about Red Badger is, of course, the team. We've been around for 15+ years now, and we are over 130 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Headquartered in London, we also have offices in Cape Town and Leeds.     The Role As a Freelance Principal UX Researcher, you own research across a multi-team client programme. You run strategic discovery that shapes what gets built, set research standards, and make sure customer insight drives prioritisation. Our clients often have fragmented, siloed research that restarts with every study. You turn it into a working discipline. This is a working leadership role: part hands-on...

Job Title: Software Developer Team Lead Location: London (3 days onsite) Duration: 12 Month Contract Start Date: ASAP IR35: Inside Clearance: Active DV Security Clearance required   Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   Role We are seeking an experienced Senior Developer to provide technical leadership for the delivery of an AI-enabled Defence tasking and workflow platform. The role will help shape a secure application that combines Python/FastAPI services, React and TypeScript user interfaces, Camunda workflow...

💰 £550/day (+bonus) | 🌍 Remote (UK timezone)    About us: At Trust Keith, we’re on a mission to make the complex world of data protection simple, human, and genuinely fun.   Our vision is to become the first-choice privacy management solution for privacy owners - displacing the boring, overcomplicated, and incomplete ways companies try to manage compliance today.   We combine hands-on human expertise with an intelligent platform to power continuous privacy operations, turning regulatory chaos into clarity and giving fast-growing companies the confidence to scale through every twist of new risks, fresh data, and ever-shifting regulation.    100s of the world’s most exciting data-centric scale-up s trust us to transform privacy from a liability into a growth enabler. We're scaling quickly and building a community of brilliant fractional DPOs who grow with us; starting small, adding customers over...

Job Title: AI Roku Developer Location: London Company: BritBox International Reporting to: SVP of Technology and Content Delivery Contract Type: Day rate Contractor, 3-month About Us BBC Studios’ Direct-to-Consumer (DTC) business brings premium content directly to North American audiences through two distinctive streaming brands: BritBox and BBC Select. BritBox , the ultimate streaming destination for British TV. We offer an unparalleled collection of thoughtfully curated entertainment—cleverly crafted and full of the charm, wit, and heart that define British storytelling. Born from the BBC, our mission is to bring authentic British stories to our audiences. Launched in 2017, we are a small but mighty streamer that punches above our weight—available on every major platform and even featured among the bright lights of Times Square—and we’re just getting started. BBC Select is a documentary streaming service that has been...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

Digital Delivery Manager (12m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

DevOps and Automation Engineer Contract: Outside IR35 Duration: 6 months   Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.   This assignment will be to work with the DevOps and Automation Manager to create and deliver the DevOps and Automation roadmap with a heavy focus on “Everything Ephemeral” including Agentic AI and ephemeral environments.   Key responsibilities and deliverables: Liaise closely with IT Delivery Managers, including...