11 customer service jobs found

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...

Solution Architect – Manhattan Active WMS Duration: Initial 6 Months Location: Reading (Hybrid) Contract Type: Inside IR35 Day Rate   We are seeking an experienced Solution Architect specialising in Manhattan Active Warehouse Management (MAWMS) to support the design, integration, and delivery of new capabilities across its supply chain and warehouse operations. This is a delivery‑focused contract role, centred on solution design, integration oversight, and operational readiness rather than long‑term strategy. The role spans warehouse management processes, cloud‑native platforms, integrations, data, and service transition. You’ll work closely with business stakeholders, Manhattan implementation teams, Supply Chain IT, Integration teams, Security, Service Management, vendors, and delivery partners to ensure that Manhattan Active WMS capabilities are delivered in a secure, compliant, and production‑ready manner.   Key...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...

What if you could work on something that you can't test ... but cannot afford to fail? Something that could have spent years on a submarine, is launched into outer space (where the temperature is below -250c), comes hurtling through the atmosphere, being heated up and shaken and then must work? Some challenge. That's exactly what the team of over 6,500 people at AWE do every day delivering important work, in support of the most important mission - keeping the nation safe.   AWE plays a crucial role in national nuclear security. Their role in nuclear deterrence and their specialist technical assistance to nuclear threat reduction is vital in the defence against the most serious threats faced by the UK. Working to support the defence of our country, AWE has a clear mission to keep everyone, the environment, their products and information, sites, and everything around them, safe and secure.   DV Clearance is an essential requirement for this role , as a minimum...

What if you could work on something that you can't test ... but cannot afford to fail? Something that could have spent years on a submarine, is launched into outer space (where the temperature is below -250c), comes hurtling through the atmosphere, being heated up and shaken and then must work? Some challenge. That's exactly what the team of over 6,500 people at AWE do every day delivering important work, in support of the most important mission - keeping the nation safe.   AWE plays a crucial role in national nuclear security. Their role in nuclear deterrence and their specialist technical assistance to nuclear threat reduction is vital in the defence against the most serious threats faced by the UK. Working to support the defence of our country, AWE has a clear mission to keep everyone, the environment, their products and information, sites, and everything around them, safe and secure.   An active DV Clearance is an essential requirement for this role, as...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...

Title: CPI Lead Location: Remote (UK) with required travel 8 days/month to Winnersh, Wokingham, England (Reading area) Engagement: 12‑month + Rate: Open Onsite Expectation: 90% remote, with onsite presence required in Winnersh for integration workshops, architecture reviews, and key project milestones   Overview We are seeking a highly skilled SAP CPI Lead to support integration work across a professional service–focused S/4HANA landscape. This role requires deep expertise in SAP Cloud Platform Integration (CPI), Integration Suite, API management, and hybrid integration patterns. The consultant will lead integration design, oversee development, and ensure alignment with enterprise architecture standards.   Responsibilities • Lead end to end design and delivery of integrations using SAP CPI / Integration Suite. • Architect integration patterns across SAP S/4HANA, SuccessFactors, Concur, Ariba, Salesforce,...