19 customer service jobs found

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham     About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.     Responsibilities: Build and Deploy code from multiple...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

Daily rate: £500 inside IR35 Duration : 12 months Location : Mainly remote with adhoc travel to Leeds and Manchester - expenses paid Methods are looking for a team of User Researcher with experience working on public sector/GDS work.   Skills: Knowledge, experience and passion for user centered design practices Experience undertaking user research and gathering user requirements Experience working in agile multidisciplinary teams, including designers and developers to build digital products and services Confidence developing user personas and journey maps   Your responsibilities: Championing the user Planning and conducting user research, developing recruitment briefs, analysis and presentation of findings Collaborating with the product team to turn research findings into prototypes and features that meet the user need Presenting research findings, user insight and recommendations to the product team...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

We are looking for an experienced and strategic Principal Product Manager on a contract (London , Hybrid , INSIDE IR35) to to lead a platform migration in the sports betting space. You will work across cross-functional teams and client stakeholders to define the product vision, roadmap, and delivery plans that embed customer experience and platform performance. Skills:- 10–15 years of product management experience , operating at Senior or Principal level , with proven platform migration experience Provide strategic leadership for a critical sports betting platform migration , ensuring product performance is maintained or improved , while deprecating underperforming capabilities and adopting new platform features Own product vision and roadmap , leading the end-to-end delivery of digital products and services on the target platform Collaborate closely with platform leads, business stakeholders, and technical teams to identify, define,...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham   About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.   Responsibilities: Build and Deploy code from multiple project teams:...

We are looking for an experienced and strategic Principal Product Manager on a contract (London , Hybrid , INSIDE IR35) to to lead a platform migration in the sports betting space. You will work across cross-functional teams and client stakeholders to define the product vision, roadmap, and delivery plans that embed customer experience and platform performance. Skills:- 10–15 years of product management experience , operating at Senior or Principal level , with proven platform migration experience Provide strategic leadership for a critical sports betting platform migration , ensuring product performance is maintained or improved , while deprecating underperforming capabilities and adopting new platform features Own product vision and roadmap , leading the end-to-end delivery of digital products and services on the target platform Collaborate closely with platform leads, business stakeholders, and technical teams to identify, define,...

6 Month Contract   London or Manchester     We are seeking a highly skilled Senior Product Develope r to join our team and play a key role in building and enhancing our Intranet Product. This position requires deep expertise in SharePoint development and integration, combined with strong proficiency in modern web technologies and cloud services.  This role sits within our award-winning Fresh team, which creates beautiful, personalised intranets that empower people to do their best work. You can find out more about our Fresh business here About Fresh | Fresh Intranet    Recent MSP winners of the UK MSP of the year at 2025 MSP Channel Awards Join an award-winning Microsoft partner and leading technology provider for mid-market businesses. Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation       Salary...

6 Month Contract   London or Manchester     We are seeking a highly skilled Senior Product Develope r to join our team and play a key role in building and enhancing our Intranet Product. This position requires deep expertise in SharePoint development and integration, combined with strong proficiency in modern web technologies and cloud services.  This role sits within our award-winning Fresh team, which creates beautiful, personalised intranets that empower people to do their best work. You can find out more about our Fresh business here About Fresh | Fresh Intranet    Recent MSP winners of the UK MSP of the year at 2025 MSP Channel Awards Join an award-winning Microsoft partner and leading technology provider for mid-market businesses. Read more about our Microsoft Designations and Awards here we are also one of the first to achieve the newly launched Microsoft Support Services Designation       Salary...

Job Title: Solution Architects Location: City of London - 3 days per week Duration: 6 month Fixed Term Contract (potential to extend) Salary: £450pd - £500pd Start: ASAP At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are problem solvers' who call on our collective experience, knowledge and skills to support customers to access benefits early. Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy. We are reimagining how transformation services are delivered, taking a human-centred approach, and our work is having a material impact on people's lives. If this resonates with you, we would love to hear from you. Roles: We are seeking to hire a team of experienced Solution Architects to support a global organisation...

Job Specification * Development of API management solutions and microservices. * Work as the Integration Technology Architect for the adoption of Hybrid Integration or iPaaS solutions, with a particular focus on the MuleSoft Anypoint Platform, including API Designer, API Manager, and API Studio. * Define and deliver the integration technology aspects of projects, including the timely production of architectural designs and documentation. * Serve as a key contributor and advocate for Microservices, API Management, process automation, and integration frameworks across projects and programs. * Communicate the implementation approach and design methodology to the offshore development team. * Participate in the Technical Design Authority to assess and quantify risks associated with design decisions and communicate them to relevant stakeholders. * Lead end‑to‑end integration design, build, test support, and deployment activities. * Contribute expertise to...

Job Title: Project Manager Rate: £500-£525 per day Location: Norwich (flexible working pattern) Inside IR35   Are you someone who thrives in complex integration projects and loves shaping end-to-end customer journeys?   This role is ideal for someone experienced in cross-functional integration, data mapping, and navigating ambiguity. If you enjoy working with technical teams, supporting testing, and defining how integrations look in large-scale environments, this could be the perfect opportunity.   A bit about the job: You’ll be part of a major integration programme at Aviva, supporting delivery from inception through to execution. The role involves defining roadmaps, managing data structures and user journeys, and ensuring successful integration across multiple systems. You’ll work closely with technical teams, test teams, and business stakeholders to deliver a seamless experience, while managing...

Job Title: Senior Project Manager - SAP SuccessFactors (Senior Consultant) Location: City of London - 3 days per week (must be able to work across different timezones) Duration: 6-12 month Fixed Term Contract (potential to extend) Salary: £500pd - £550pd, dependent on experience Start: 9th February 2026 At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are problem solvers' who call on our collective experience, knowledge and skills to support customers to access benefits early. Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy. We are reimagining how transformation services are delivered, taking a human-centred approach, and our work is having a material impact on people's lives. If this resonates...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

Job Specification * Development of API management solutions and microservices. * Work as the Integration Technology Architect for the adoption of Hybrid Integration or iPaaS solutions, with a particular focus on the MuleSoft Anypoint Platform, including API Designer, API Manager, and API Studio. * Define and deliver the integration technology aspects of projects, including the timely production of architectural designs and documentation. * Serve as a key contributor and advocate for Microservices, API Management, process automation, and integration frameworks across projects and programs. * Communicate the implementation approach and design methodology to the offshore development team. * Participate in the Technical Design Authority to assess and quantify risks associated with design decisions and communicate them to relevant stakeholders. * Lead end‑to‑end integration design, build, test support, and deployment activities. * Contribute expertise to...