4 jobs found in Perth

Whitebridge is looking for a NICE CX1 Product Owner to support the implementation of a contact solution for our utilities client. Experience required Proven experience owning and managing NICE CXone (CX1) CCaaS platforms end-to-end Strong background in product ownership, including defining and delivering platform roadmaps Demonstrated experience managing vendor relationships and commercial governance (eg NICE, Conscia or similar providers) Hands-on experience overseeing contact centre operations including telephony and IVR systems Experience managing and optimising digital customer engagement channels Knowledge of Workforce Management (WFM) tools and processes within a contact centre environment Experience utilising analytics and AI within customer experience or contact centre platforms Proven ability to prioritise and manage delivery across BAU, platform stabilisation, and migration initiatives The successful applicant should be able to...

As an Agile Delivery Manager, you will play a key role in leading and managing an initiative aimed at enhancing customer experience. This involves overseeing multiple parallel work streams to ensure seamless integration of various systems through the implementation of agile methodologies. Agile Delivery Manager Remote (May require occasional travel to Edinburgh) £600-750 p/d ASAP start emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a...

We are seeking Migration Solution Architect for a multiyear programme aimed at migrating policies from legacy systems to a new policy administration system managed by a third-party provider. Solution Architect Predominantly Remote (some travel to Edinburgh) £650-750p/d emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident,...

Whitebridge is looking for a Firewall Engineer with expertise in Check Point Firewalls. Required Skills & Experience: Proven experience working as a Firewall Engineer within a complex enterprise environment. Strong hands-on experience with Check Point Firewalls, including policy design, implementation, and operational support. Experience with both physical and virtual Firewall platforms, including cloud-hosted Firewall environments. Experience supporting Firewall services across both operational (BAU) and project-based workstreams. Strong documentation skills, with experience capturing as-is environments and producing clear, structured technical documentation. Good understanding of network security principles, Firewall architectures, and secure network design. Ability to work effectively during transition and change programmes, including engagement with third-party suppliers. Excellent problem-solving, communication, and stakeholder engagement skills....