142 customer service jobs found in Leeds

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Title: IT Support / EUC Specialist - Backfill   Location: CV8 2TQ, Kenilworth, England, United Kingdom   SOW:   Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability to assemble and re-seat components like RAM, SSD, screens, WLAN cards, keyboards, and motherboards. Capable of system recalibration and thorough sanitization of both external shells and internal components, including cooling fans. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Experience in...

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Whitebridge is looking for a ServiceNow Developer to support the implementation of a new system for our utilities client. Role Overview: Provides proactive administration, management, design, implementation, services and support for complete ServiceNow platform and solution. Provide technical advice in numerous areas of the business including deliveries in key Customer projects. Manages and resolves request & incidents against ServiceNow applications. Performs routine maintenance to include performance monitoring and error identification/remediation, as well as participating in ServiceNow upgrade planning and execution. Install and manage server/s and client endpoint installation and manage integrations with multiple systems of record. Design and implementation technical capability and governance, including writing required process documentation. What do I need? Certification as a ServiceNow Administrator (or similar), and a willingness...

Contract Enterprise Project Manager (12 Months) Position Type Contractor   Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. The Project Manager is responsible for all aspects of project management: planning, coordination, implementation planning, execution, and completion of specific projects while ensuring consistency with IDeaS’ overall strategy, commitment, and goals.   What you’ll be doing...   • Develops a detailed project plan to monitor and track project progress. • Leads and/- or coordinates project...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

On behalf of FCDO, we are looking for a 2nd Line Support analyst Inside IR35 for a 6 months contract based Charles Street London. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance.  The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK 's security, defend our values, reduce poverty, and tackle global challenges with our international partners. As a 2nd Line Support Analyst , your main responsibilities will be: Essential: Engaging with End Users, completing resolution...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

Role: Windows 11 Migration Engineer Location: London Contract Duration: 6 months Key Essential Skills Proven experience supporting Windows 10 to Windows 11 migration projects Strong background working in a regulated financial environment (banking, trading, investment operations, etc.) Experience with troubleshooting and resolving migration-related technical issues Ability to support end users through transition activities, including familiarisation with the new Windows 11 look and feel Hands-on experience with Active Directory, including password resets, account updates, and access group management Confident with Microsoft 365 administration and basic mailbox/user configuration Strong understanding of device configuration, OS builds, profile migration, and application validation Ability to log, triage, and escalate issues effectively with clear documentation Able to take accountability and ownership of a project or additional work that...

Role title Senior BigQuery Data Engineer / Contract   Contract type Day rate contractor Initial term four to five months   Context The business is consolidating a growing number of data sources into BigQuery as a core enterprise data platform. Initial focus has been on DTC and ecommerce, with planned expansion across finance, operations, logistics, marketing and others. Current data sources include ecommerce platforms, subscription systems, customer service tools, personalisation platforms, and marketplace integrations. Data is actively consumed via SQL and AI assisted analysis to power internal reporting applications built in Laravel. The role is required to stabilise, structure, and future proof the BigQuery environment so it can support scale, governance, and enterprise wide adoption. Preference for IaC, such as Terraform Primary objectives BigQuery architecture and data model ownership Review the current BigQuery...

Role: Pega Developer Location: Leeds/ London, UK (Hybrid) Contract : 6+ Months contract     Share your CV at snehasingh@rezolve.com     Key Responsibilities: Experience: · Proven experience as a Pega Developer. · Hands-on project experience with Pega Customer Service Framework and Pega CLM/KYC implementations will be added benefit but not must. · Familiarity with SQL databases and their integration with the Pega Platform. Certifications: · Pega Certified Senior System Architect (CSSA) or Lead System Architect (v8 preferred). Technical Skills Core Technical Competencies: · Strong knowledge of Pega architecture, design patterns, and development tools. · Proficiency in Pega PRPC, BPM, and CRM platforms. · Experience with Java, JavaScript, HTML, CSS, and XML. · Understanding of databases like Oracle, SQL Server, and MySQL....

About Bristol Groundschool Bristol Groundschool is a leading aviation training provider, delivering specialist digital learning platforms to pilots worldwide. Our software ecosystem include s ATPdigital , a Laravel-based CBT application, a large online question bank, an associated admin system, and an in-browser student portal. As our digital products grow, we are strengthening our internal quality assurance capability. We now have an internal QA tester stepping up into a more senior role and are looking for an experienced QA professional to support and mentor them during this transition. The Role We are seeking an experienced freelance QA Consultant to work with us on a temporary, part-time basis to help mature our QA processes and capability. This is a hands-on advisory and coaching role, not a delivery or line-management position . You will work closely with our internal QA tester and development team, providing guidance, feedback, and best-practice...

LEAN Analyst - Associate Location: Hybrid, office based in Southampton, SO16 7NS – Domestic and / or limited international travel involved in this role Salary: £35-50 per hour DOE Contract: Associate Basis / Self – Employed   We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries. We are one of the world’s most respected names in safety and risk management. We help organisations operate more efficiently, safely and sustainable – and we’re now looking for a highly skilled LEAN Analyst to join us on an associate basis! This is a unique opportunity to lead major process improvement projects that will directly influence our transformation journey, including the...

Contract - Customer Success Services (German speaking) Job description Job Title: Customer Success Services Specialist (German Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: March 2026 Contract duration : 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client...

  About us We are The Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too -building careers with real growth, a sense of purpose, belonging, and wellbeing. About the Role The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem statement through to benefits realisation. What you will be doing Discovery & problem...

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!    Join a dynamic team at Softcat, one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our team is passionate about delivering secure, scalable identity and access management solutions, supporting both internal operations and customer environments.   As an IAM Engineer, you will design, implement, and maintain identity and access management solutions, ensuring robust security and seamless user experiences. You'll work closely with stakeholders across IT, security, and business units to automate and optimise IAM processes, leveraging modern technologies and best practices.      As the IAM Engineer, you'll be responsible...