2 jobs found in Havant

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...

Role: Operations Finance Data Lead Role Type: Temporary – 12 Months Location: Macclesfield or Luton, Hybrid role - x3 Days p/w on-site / x2 working remote   Your New Company   We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world.   Our current technology is used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This programme provides the opportunity for real transformation and to shape the way of working globally for many years to come.   This programme requires the best. Whether it be the technical skills, business understanding or change leadership, we want to ensure...