2 jobs found in Swindon

Whitebridge is looking for an experienced Service Transition Lead to manage the transition of services for a major Oracle HCM Cloud implementation, covering Core HR and Payroll modules from the existing Oracle E-business Suite (EBS) on-premise ERP modules. The Service Transition Lead will work closely with the System Integrator, business stakeholders, existing IT Support teams and IT service management teams to establish sustainable service models, operational readiness and governance, and knowledge transfer. Experience will include: - Experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. - Strong background in IT Service Management (ITIL) and service transition disciplines. - Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. - Experience working with system integrators (preferably Oracle) - Excellent stakeholder management, communication, and leadership skills. - Strong understanding of HR...

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...