3 jobs found in Dunstable

Note: Looking for candidates from UK only with valid work permit.   Skills: 7–10+ years' Project/Programme Management experience delivering complex business and technology transformation. Strong techno-business orientation, with the ability to engage confidently with both business stakeholders and technical teams. Proven experience managing multi-vendor, cross-functional delivery. Strong planning, RAID, dependency, stakeholder and delivery management skills. Experience across the full delivery lifecycle: requirements → design → build → integration → test → deploy → hypercare/BAU. Strong ownership mentality – drives outcomes rather than simply tracking and reporting status. Excellent communication, influencing and problem-solving skills. Experience in Hospitality, Retail, F&B, Digital Commerce, POS, Order & Pay, Payments or similar customer-facing transformation programmes would be highly...

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...