18 customer service jobs found

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...

£400-£425 Inside IR35 City Swansea Country United Kingdom Postal Code SA1 About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Overview We are seeking a talented and experienced Senior Next.js Developer at SFIA Level 4 to join our multidisciplinary agile teams and help deliver world-class digital services for UK government clients. In this role, you will lead the development of modern, accessible, and performant front-end applications using...

Job Title: Business Solution Lead Location: Burton on Trent, Hybrid working includes 2x office days (essential) Day Rate: Up to £600 Outside IR35 Duration: 6months + Start Date: ASAP Department: Technology and Change Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond. The Role As Business Solution Lead, you will play a central role in shaping and delivering key transformation initiatives across the business. Acting as a bridge between business stakeholders and technology teams, you will ensure that new solutions are designed,...

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.   We 're known for our collaborative culture, deep subject-matter expertise and practical, people-centred approach to delivery.   We are seeking an experienced Associate Test Manager to support a major ERP Programme. Working closely with client stakeholders, programme teams and technology suppliers, you will take ownership of the end-to-end testing strategy and delivery, ensuring solutions are thoroughly validated and ready for deployment.   This is a hands-on leadership role requiring strong test management expertise, stakeholder engagement skills and experience delivering testing within complex transformation programmes. What You 'll Be Doing...

£450–£475 per day | Inside IR35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description About Scrumconnect Consulting   Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   About the Role   We are looking for an experienced Microsoft Dynamics 365 Developer to join a blended delivery team working on a large-scale public sector digital transformation...

Senior Data Engineer - Snowflake/SQL/Data Modelling 6 month contract Edinburgh - hybrid working pattern We are seeking an experienced Data Engineer to join a new programme of work for our financial services client. This is an excellent opportunity for a highly capable data professional with strong SQL, Snowflake and data modelling expertise to support the delivery of a significant data-led initiative. The successful candidate will play a key role in the analysis, development and migration of data outcomes associated with spinning up a new Snowflake data platform, while also supporting the migration of customers away from the current SQL based platform. Key responsibilities Deliver the analysis, development and migration of data outcomes associated with new project Design, build and maintain robust data engineering solution for the new Snowflake data platform Use Snowflake to support scalable and efficient data delivery Contribute to data modelling and...

400-450 Inside IR35 City Newcastle upon Tyne Province Tyne and Wear Country United Kingdom Postal Code NE1 Job Description Apache Spark · Python · AWS · Cloud Data Pipelines A hands-on data engineering role within a large-scale cloud data programme, responsible for building, maintaining, and troubleshooting data pipelines using Apache Spark, PySpark, Apache Airflow, and a broad suite of AWS services. You will apply strong analytical and engineering skills to deliver trusted, well-governed data assets in a modern, cloud-native environment. About Scrumconnect Scrumconnect is a leading UK technology consultancy delivering digital transformation across public and private sectors, contributing to over 20% of the UK’s major citizen-facing public services. We specialise in cloud engineering, data platforms, and agile delivery, helping clients build scalable, secure, and...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...

  Who we are: Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. We manage the qualification, onboarding and audit requirements of individuals, companies, and industry bodies. We provide real-time monitoring and verification of critical data points across all work categories, tenders, and projects. We enable Buyers to access at the touch of a button, data analytics across their entire supply chain in areas such as validity and expiration of specific licenses, qualifications and certificates, accuracy of financial health, insurance levels and exclusions, CSR, infosec and environmental policies and up-to-date health and safety reports....

£450–£475 per day | Inside IR35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description About Scrumconnect Consulting   Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   About the Role   We are looking for an experienced Microsoft Dynamics 365 Developer to join a blended delivery team working on a large-scale public sector digital transformation...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...

400-450 Inside IR35 City Newcastle upon Tyne Province Tyne and Wear Country United Kingdom Postal Code NE1 Job Description Apache Spark · Python · AWS · Cloud Data Pipelines A hands-on data engineering role within a large-scale cloud data programme, responsible for building, maintaining, and troubleshooting data pipelines using Apache Spark, PySpark, Apache Airflow, and a broad suite of AWS services. You will apply strong analytical and engineering skills to deliver trusted, well-governed data assets in a modern, cloud-native environment. About Scrumconnect Scrumconnect is a leading UK technology consultancy delivering digital transformation across public and private sectors, contributing to over 20% of the UK’s major citizen-facing public services. We specialise in cloud engineering, data platforms, and agile delivery, helping clients build scalable, secure, and...

Senior UX /UI Designer, HSBC Location - Hybrid 3 days in London Day Rate - up to £570/day Umbrella About HSBC Digital Solutions Private Bank We’re on a mission to re-imagine the digital experiences we offer to our clients and our staff. Our customers are successful, demanding individuals who want to use next generation digital services to form closer relationships with the expertise inside the bank, to be provided with intelligent research and insight to drive their investment decisions and to manage their global wealth. The HSBC digital programme is investing heavily in the digital future – it’s an exciting time to join. Who we’re looking for Senior User Experience Designers to help us develop the global UX and visual design for HSBC Private Bank. Are you passionate about creating first class online and mobile experiences? Do you want to define how customers will interact, discover and experience the products you create...

Who we are: Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. We manage the qualification, onboarding and audit requirements of individuals, companies, and industry bodies. We provide real-time monitoring and verification of critical data points across all work categories, tenders, and projects. We enable Buyers to access at the touch of a button, data analytics across their entire supply chain in areas such as validity and expiration of specific licenses, qualifications and certificates, accuracy of financial health, insurance levels and exclusions, CSR, infosec and environmental policies and up-to-date health and safety reports. About the...

£450–£475 per day | Inside IR35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description About Scrumconnect Consulting   Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   About the Role   We are looking for an experienced Microsoft Dynamics 365 Developer to join a blended delivery team working on a large-scale public sector digital transformation...