13 customer service jobs found

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...

£400-£425 Inside IR35 City Swansea Country United Kingdom Postal Code SA1 About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Overview We are seeking a talented and experienced Senior Next.js Developer at SFIA Level 4 to join our multidisciplinary agile teams and help deliver world-class digital services for UK government clients. In this role, you will lead the development of modern, accessible, and performant front-end applications using...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple:...

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.   We 're known for our collaborative culture, deep subject-matter expertise and practical, people-centred approach to delivery.   We are seeking an experienced Associate Test Manager to support a major ERP Programme. Working closely with client stakeholders, programme teams and technology suppliers, you will take ownership of the end-to-end testing strategy and delivery, ensuring solutions are thoroughly validated and ready for deployment.   This is a hands-on leadership role requiring strong test management expertise, stakeholder engagement skills and experience delivering testing within complex transformation programmes. What You 'll Be Doing...

400-450 Inside IR35 City Newcastle upon Tyne Province Tyne and Wear Country United Kingdom Postal Code NE1 Job Description Apache Spark · Python · AWS · Cloud Data Pipelines A hands-on data engineering role within a large-scale cloud data programme, responsible for building, maintaining, and troubleshooting data pipelines using Apache Spark, PySpark, Apache Airflow, and a broad suite of AWS services. You will apply strong analytical and engineering skills to deliver trusted, well-governed data assets in a modern, cloud-native environment. About Scrumconnect Scrumconnect is a leading UK technology consultancy delivering digital transformation across public and private sectors, contributing to over 20% of the UK’s major citizen-facing public services. We specialise in cloud engineering, data platforms, and agile delivery, helping clients build scalable, secure, and...

  Who we are: Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. We manage the qualification, onboarding and audit requirements of individuals, companies, and industry bodies. We provide real-time monitoring and verification of critical data points across all work categories, tenders, and projects. We enable Buyers to access at the touch of a button, data analytics across their entire supply chain in areas such as validity and expiration of specific licenses, qualifications and certificates, accuracy of financial health, insurance levels and exclusions, CSR, infosec and environmental policies and up-to-date health and safety reports....

400-450 Inside IR35 City Newcastle upon Tyne Province Tyne and Wear Country United Kingdom Postal Code NE1 Job Description Apache Spark · Python · AWS · Cloud Data Pipelines A hands-on data engineering role within a large-scale cloud data programme, responsible for building, maintaining, and troubleshooting data pipelines using Apache Spark, PySpark, Apache Airflow, and a broad suite of AWS services. You will apply strong analytical and engineering skills to deliver trusted, well-governed data assets in a modern, cloud-native environment. About Scrumconnect Scrumconnect is a leading UK technology consultancy delivering digital transformation across public and private sectors, contributing to over 20% of the UK’s major citizen-facing public services. We specialise in cloud engineering, data platforms, and agile delivery, helping clients build scalable, secure, and...

Who we are: Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. We manage the qualification, onboarding and audit requirements of individuals, companies, and industry bodies. We provide real-time monitoring and verification of critical data points across all work categories, tenders, and projects. We enable Buyers to access at the touch of a button, data analytics across their entire supply chain in areas such as validity and expiration of specific licenses, qualifications and certificates, accuracy of financial health, insurance levels and exclusions, CSR, infosec and environmental policies and up-to-date health and safety reports. About the...