70 customer service jobs found

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About Bristol Groundschool Bristol Groundschool is a leading aviation training provider, delivering specialist digital learning platforms to pilots worldwide. Our software ecosystem include s ATPdigital , a Laravel-based CBT application, a large online question bank, an associated admin system, and an in-browser student portal. As our digital products grow, we are strengthening our internal quality assurance capability. We now have an internal QA tester stepping up into a more senior role and are looking for an experienced QA professional to support and mentor them during this transition. The Role We are seeking an experienced QA Consultant to work with us on a temporary, part-time basis to help mature our QA processes and capability. This is a hands-on advisory and coaching role, not a delivery or line-management position . You will work closely with our internal QA tester and development team, providing guidance, feedback, and best-practice recommendations...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

Details:   Role: Level 2 Desktop Support Engineer (Ad-hoc) Contract Duration: 6 Months Location: In and around London (Details below)   Locations: Kodak - Building 8, Hatters Lane, Watford, WD18 8PX Helpline - Helpline Accor UK Business and Leisure Hotels Ltd., 10 Hammersmith grove, Hammersmith, W6 7AP Accor UK Business and Leisure Hotels Ltd., 112 Bath Road, Hayes, London Heathrow Airport, UB3 5AL GIA - 104 Great Russell St, London, WC1B 3LA UA - 9th Avenue, London-Stansted Airport, Stansted, CM24 1QH Northolt Jet Centre, The Operations Building, RAF Northolt, West End Road, Ruislip, Middx, HA4 6NG     About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries....

Contract ERP Business Analyst (Business Central)   Company Lowe Rental is a globally recognised brand for innovation, ambition and high quality. Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering sustainable rental solutions for our clients.   Role The ERP Business Analyst (Business Central) will play a key role in supporting the business through go-live and hypercare for an upcoming rollout within one of our UK entities. Following hypercare, the role will support the wider ERP team in delivering the D365 roadmap, ensuring a smooth transition across requirements gathering, implementation, testing, and data migration.   This is a 12 month contract with possibility of extension.   This is an exciting opportunity to join the ERP team at Lowe and contribute to the delivery of Microsoft Dynamics 365 Business Central, CRM, and Field Service...

? Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK), in alignment with group IT standards. You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. ? Key ResponsibilitiesResolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure...

Machine Learning Developer - Contract Role Overview: This role sits within a global onboarding and KYC capability team focused on delivering modern, scalable, and user-centric digital solutions. The team brings together business, operations, and technology stakeholders to co-design platforms that improve customer experience, streamline processes, and strengthen operational resilience. The function supports enterprise-wide digital transformation efforts, enabling the move towards a more modern, future-state technology architecture. Teams collaborate across multiple global locations to design and build digital services that allow customers to onboard quickly, simply, and securely. The remit covers onboarding products, platforms, and delivery approaches aligned to agile, client-focused ways of working. Solutions are used by a broad spectrum of customers, from large corporates to small businesses. As part of continued investment in AI and advanced engineering, we are seeking...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details: £550 - £650 (6month contract outside of IR35) Must have DV-Clearance Primary location at Customer Site in Cheltenham and occasional attendance at other customer sites in Bristol, Corsham, and other locations as required.   About the role: The Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 TwinStream engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service...

Company Description General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of more than 13,000 top professionals, we partner with the best in industry to expand the bounds of innovation in the defence and scientific arenas. In the UK, we are leading the way in avionics and communication systems. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. Job Description Work tasks include: Manage and execute projects from Bid phase, Development projects, Production, Support Including Spares and Repairs and Disposal). Accountability for projects performance (schedule, milestones and financial metrics). Prepare and implement project work schedules and project planning, liaising with specialist areas across the organisational matrix. Provide exception...

. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Service Delivery Manager is needed with proven experience in service delivery for a high-profile customer's web site. The candidate should have a good technical understanding of web platforms and good grounding on how customers use our solutions to drive revenues and profits. This role is a combination of support management and team leadership, including liaison with internal technical teams and third parties. You should be able to deal confidently with customers, manage and motivate a team of web engineers, plan workloads & priorities, interact with 3rd parties, analyse/plan workload, deal with hosting providers and help manage software releases & deployments. Additionally, you will be required to work within the support processes (reporting, SLA's, incident & problem management etc). A flexible approach to working hours and a willingness to cover periods of on-call support is required for this role. What you'll be doing: Co-ordinate & facilitate...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and...

Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.   Details : Employment: Contract (outside of IR35) Rate: £500 - £600 Security Level: Must have live DV- clearance Location: 5 days in either Cheltenham     About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the service.     Responsibilities: Build and Deploy code from multiple...

Job Introduction The Senior Finance Transformation Business Analyst’s role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance. Main Responsibilities Leadership role in the e2e lifecycle delivery of an ERP system in a Financial Institution Decomposition of as-is data elements used in Financial reporting and working with technical data modellers to construct target data models Preparation for and leading participation in Discovery phase with ERP vendor to turn Business Requirements and TOM principles into implementable functional design Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported with...

ob Information Date Opened 16/02/2026 Job Type Contract About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high...

Waracle are looking for a Senior Java Developer for an exciting new contract role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a Hybrid role working from our Glasgow office 2 days a week and is an Inside IR35 contract role   The Opportunity Are you a thoughtful problem-solver who enjoys deconstructing complex systems to build something better? We are seeking a collaborative Senior Java Developer to play a pivotal role in a high-priority migration project. You will focus on...

SoftStone, Inc. is seeking an AI Solution Architect to join our Team Remote Opportunity Full Time or Part Time Contract   **C2C and Third-party submissions cannot be considered for this role**   Public Visibility & Thought Leadership This role offers opportunities for external visibility and authorship for candidates who are interested: Contribute to iSoftStone’s external point of view on AI, agentic systems, and Frontier Firm operating models. Author or co-author technical guidance, reference architectures, patterns, and case studies across blogs, presentations, and internal or external artifacts. Support Microsoft-aligned initiatives, including workshops, customer sessions, and select speaking engagements. Share practical insights from real delivery—what works, what doesn’t, and why—to help shape scalable, repeatable best practices.   What We’re Looking For 7+ years of...