2 jobs found in Dunstable

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...

Part-Time Operations Manager / Systems & Project Coordinator Job type:  Freelance / Contract Hours:  Approx. 8–10 hours per week initially Location:  Remote, ideally UK-based or able to work UK business hours Ashridge Digital is a small, established marketing consultancy working with wine brands across the UK and Ireland. We are looking for an experienced, proactive  Part-Time Operations Manager / Systems & Project Coordinator  to help us run the business more effectively. This is  not a traditional VA role . We need someone who can take ownership of systems, workflow and project coordination, rather than waiting for a daily task list. The role will involve: Owning and improving our  ClickUp  workspace Making sure projects, tasks, owners and deadlines are accurate and up to date Turning actions from  Otter  meetings into clear ClickUp tasks Coordinating activity across...