25 customer service jobs found

Role Purpose:  We're looking for a talented  Service Desk Analyst  to join our team and play a key role in delivering exceptional IT support services across the organisation. You'll be responsible for providing hands-on technical support, managing incidents and service requests, supporting a customer-facing Walk-In Clinic service, and ensuring employees have access to the technology and systems they need to work effectively. Working closely with internal technology teams, stakeholders and third-party suppliers, you'll help maintain a high-quality user experience while supporting business-critical services across the organisation.   As a  Service Desk Analyst , your main responsibilities will be: Deliver excellent customer service through the Walk-In IT Clinic, providing both face-to-face and remote technical support. Manage and resolve incidents and service requests, troubleshooting hardware,...

Job Title:  Project   Manager    Location:  London - Hybrid    Role type:  Contract   IR35:  Outside IR35   Duration : 2 months (initially)   Start Date:  ASAP       Who we are:   We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1.       What we do:   "Champion and Engineer Quality and Software". Over the past 6 years, we've shaped and transformed our offering so that passion, precision, and attention to every minuscule detail is baked into everything we do. Born from a desire to bring automation expertise to our current and prospective clients, 5 years ago we shaped our offering.       Project Info:   We're looking for an experienced Lead Technical Product Owner to support a major UK retail and hospitality technology...

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD’s customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   The MOD’s aim is to provide its armed forces with the best capabilities to enable them to protect the...

Process Change Analyst Location: London, UK-wide (50% remote), with occasional travel to Worthing IR35 Status: Inside IR35 Contract Duration: 6 months   A bit about the job   We’re looking for an experienced Process Change Analyst to support business transformation and continuous improvement across our Global Corporate & Speciality (GCS) business.   Working closely with Operations, Underwriting, Product, Pricing, IT and Change teams, you’ll play a key role in understanding how processes operate today, identifying opportunities for improvement and helping shape more efficient, customer-centric ways of working.   You’ll investigate operational challenges, uncover root causes and develop practical, evidence-based recommendations to simplify processes, reduce duplication and rework, improve service outcomes and support sustainable business change.   From mapping end-to-end processes and...

  ABOUT US Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey. With over 25 years of industry experience and fuelled by a relentless drive for rapid action and results, we have made it our mission to urgently ensure a thriving future for all life on earth. We do this by providing an end-to-end service that delivers high-quality, thoroughly vetted climate projects which reduce carbon emissions, improve health and livelihoods, and enhance biodiversity. Together with our clients and project partners we have been responsible for the reduction or removal of more than 144 million tCO2e. Check out our Impact Report to learn more about us and some of the work you could help us drive forward. What sets us apart: Boundless, urgent ambition. We are accountable, relentless, resilient. Courage to innovate. We are courageous,...

Role: FSS Enablement Lead (S4/Hana Transformation) Contract: 6 months (Inside IR35) Rate: £800-£1000 (per day) Location: London/Spalding (the role benefits from remote working with expectation to travel to different sites when required)   Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots...

Role: FSS Enablement Lead (S4/Hana Transformation) Contract: 6 months (Inside IR35) Rate: £800-£1000 (per day) Location: London/Spalding (the role benefits from remote working with expectation to travel to different sites when required)   Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots...

  ABOUT US Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey. With over 25 years of industry experience and fuelled by a relentless drive for rapid action and results, we have made it our mission to urgently ensure a thriving future for all life on earth. We do this by providing an end-to-end service that delivers high-quality, thoroughly vetted climate projects which reduce carbon emissions, improve health and livelihoods, and enhance biodiversity. Together with our clients and project partners we have been responsible for the reduction or removal of more than 144 million tCO2e. Check out our Impact Report to learn more about us and some of the work you could help us drive forward. What sets us apart: Boundless, urgent ambition. We are accountable, relentless, resilient. Courage to innovate. We are courageous,...

Waracle are looking for a Senior Mobile Security Developer (Inside IR35) for an exciting new 6-month initial contract joining our world-class digital technology consultancy, home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.   We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a UK-based Inside IR35 Contract role, offering the flexibility to balance your professional and personal life, with 2 days a week spent connecting with colleagues in our London or Edinburgh office or on client site. The Role As a Senior Mobile Security Developer, you will define squad-level technical architecture...

Senior TypeScript Engineer (Node.js, AWS Serverless), FinTech Location: London, Manchester, Leeds, Edinburgh or Bristol (flexible hybrid) Rate: £600 per day. Inside IR35 Duration: 6 months About Codurance We're a software craftsmanship consultancy. We build software for clients, and we care about doing it properly: clean code, solid testing, sensible architecture, and teams that keep learning. Our engineers work embedded with client teams, so you get variety, real ownership, and the backing of a wider community of craftspeople who'll challenge you and help you grow. The role We're looking for a senior contract engineer to work on a financial platform where correctness actually matters. You'll design, build, and run TypeScript and Node.js services on AWS serverless infrastructure. You'll work in a small, cross-functional team alongside product, operations, and customer-facing colleagues, and you'll be the person people go to when they're stuck....

Full job description A competitive consultancy fee or day rate We are planning a number of major systems changes across The Ned,covering areas including people and payroll,customer data,finance,sales and events,and guest operations. We’re looking for an experienced Systems Implementation Consultant to independently review proposed systems before contracts are signed and implementation begins.   This is a consultancy engagement rather than an employed role.   Do you want to work with one of the best places in hospitality?   What’s the role? Systems Implementation Consultant,consultancy engagement   About The Ned and Ned’s Club The Ned and Ned’s Club are a global collection of hotels,clubs,spas and restaurants for like-minded individuals to meet,work and have a good time.   The Ned launched in 2017 in the heart of the City,in the former Midland Bank headquarters. The Ned City of...

Waracle is looking for a  Senior QA Engineer  to join our world-class digital technology consultancy. We are home to a diverse, smart, curious, and ambitious community of specialists in technology-driven transformation. We partner with ambitious clients to help them solve their biggest business and customer challenges. Together, we innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design, and delivery to operations. This role is available on  Contract (Inside IR35)  bases, initially for 6 months. If you love collaborating with multi-disciplinary teams and designing smart automation strategies we would love to hear from you! We champion modern, balanced working and offer a  hybrid setup , asking you to collaborate in person  2 days a week  from either our  Glasgow, Edinburgh, London or Dundee...

About the role GasWave Plumbing & Heating is looking for an experienced, hands-on Digital Marketing Specialist to manage our online advertising, improve our website and generate more quality enquiries and bookings. You’ll take ownership of Google Ads, SEO and website management, with a focus on measurable results and growing our plumbing and heating business. The role is primarily home-based, with occasional in-person attendance. We welcome applicants interested in either full-time employment or a freelance arrangement. Key responsibilities Create, manage and optimise Google Ads campaigns for our plumbing and heating services. Manage advertising budgets, keywords, bidding, ad copy and targeting to generate relevant local enquiries. Track phone calls, website enquiries and bookings to identify which campaigns deliver results. Improve our Google rankings through SEO, including service pages, location pages and technical improvements. Manage...

Waracle are looking for a Senior QA for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a Hybrid role working from our London office 2 days a week and is available on a Contract (Inside IR35) basis, initially for 6 months. Are you a technical quality specialist who thrives on collaboration, engineering rigor, and robust automation? We are looking for a Senior Quality Engineer who combines strong software engineering discipline with deep test automation expertise to deliver...

About nsave nsave is a fintech company headquartered in London. Founded by Amer Baroudi and Abdallah AbuHashem, our vision is to "Protect and grow the wealth of the financially excluded". We have built a global platform that provide trusted USD accounts, global payments, and investments for individuals from distressed economies, where inflation is high and banking systems are unstable. Our compliance-by-design approach and proprietary technology allow us to deliver these services securely and at scale. To date, nsave has raised $22M from leading investors including Sequoia Capital, TQ Ventures, Y Combinator, and SV Angel. Our team has grown 200% in the last year, and with so much more ahead, we're just getting started! Learn more at www.nsave.com . Location: Egypt (Cairo preferred) Engagement Type: Independent Contractor About the Role As our Backend Engineer , you will build and scale the infrastructure powering nsave's financial services. Working...

Waracle are looking for a Senior Mobile Security Developer (Inside IR35) for an exciting new 6-month initial contract joining our world-class digital technology consultancy, home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.   We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a UK-based Inside IR35 Contract role, offering the flexibility to balance your professional and personal life, with 2 days a week spent connecting with colleagues in our London or Edinburgh office or on client site. The Role As a Senior Mobile Security Developer, you will define squad-level technical architecture...

Senior TypeScript Engineer (Node.js, AWS Serverless), FinTech Location: London, Manchester, Leeds, Edinburgh or Bristol (flexible hybrid) Rate: £600 per day. Inside IR35 Duration: 6 months About Codurance We're a software craftsmanship consultancy. We build software for clients, and we care about doing it properly: clean code, solid testing, sensible architecture, and teams that keep learning. Our engineers work embedded with client teams, so you get variety, real ownership, and the backing of a wider community of craftspeople who'll challenge you and help you grow. The role We're looking for a senior contract engineer to work on a financial platform where correctness actually matters. You'll design, build, and run TypeScript and Node.js services on AWS serverless infrastructure. You'll work in a small, cross-functional team alongside product, operations, and customer-facing colleagues, and you'll be the person people go to when they're stuck....

  Sony Interactive Entertainment isn't just the Best Place to Play — it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Location: London / Hybrid Duration: 6-12 Months Day Rate: £320 - £350 per day Engagement Method: Umbrella/PAYE   We're looking for a Organic Growth Specialist to join our Growth Marketing team for an initial 6-12 month period. Please note this role has been...

Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas to deliver improved process efficiencies, strategic enhancements, and new digital products and services (or make significant improvements to existing ones). You are a people person. As a trusted consultant, you develop rapport with your clients from Day 1. You are a master facilitator who loves simplifying complexity at various levels of the organisation but also has the humility to learn what you don't know. You're proactive in championing user needs and creating opportunities for customer research early and often and you take your team along in the journey with you so that you're all building the right thing together. You expertly switch between your divergent and convergent hats. You use your craft to produce designs at various levels of...

Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas to deliver improved process efficiencies, strategic enhancements, and new digital products and services (or make significant improvements to existing ones). You are a people person. As a trusted consultant, you develop rapport with your clients from Day 1. You are a master facilitator who loves simplifying complexity at various levels of the organisation but also has the humility to learn what you don't know. You're proactive in championing user needs and creating opportunities for customer research early and often and you take your team along in the journey with you so that you're all building the right thing together. You expertly switch between your divergent and convergent hats. You use your craft to produce designs at various levels of...