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Royal Tunbridge Wells, Tunbridge Wells, UK
Job Summary We are seeking a dedicated and knowledgeable IT Support professional to join our team. The ideal candidate will provide exceptional technical assistance and support for various IT issues at our clients' homes and businesses, ensuring that their systems run smoothly and efficiently. This role requires a strong understanding of computer hardware, networking, and customer service skills to effectively assist users with their IT needs. Responsibilities Provide support for IT-related issues, including hardware and software troubleshooting. Repair hardware faults and perform tasks such as replacing laptop screens and keyboards. Able to work under pressure and to deadlines. Assist users with computer networking issues, including LAN and VPN connectivity. Ensure timely resolution of technical problems while maintaining high levels of customer satisfaction. Perform routine maintenance on computer equipment and assist with the installation of new hardware and...