2 ai jobs found in Reading

Information Security / GRC Manager Location: Dublin or Reading (Hybrid) Duration: Initial 6 Months Contract Type: Inside IR35 Day Rate Travel: Ad-hoc to Dublin HQ   We are seeking an experienced Information Security / GRC Manage r to lead security assurance, risk management, third‑party oversight, and compliance activities. Reporting to the Interim CISO, you’ll combine strategic governance with hands‑on execution, driving security maturity across programmes, suppliers, and internal teams .This role requires someone confident operating independently, engaging senior stakeholders, and ensuring security controls are embedded across a fast‑moving technology landscape   . What You’ll DoLea d security assuran ce across major programmes, ensuring controls are embedded and validat edOverse e third‑party security risk manageme nt, assessments, tooling, and governance foru msDriv e Secure by Desi gn an d Privacy...

Whitebridge is looking for a NICE CX1 Product Owner to support the implementation of a contact solution for our utilities client. Experience required Proven experience owning and managing NICE CXone (CX1) CCaaS platforms end-to-end Strong background in product ownership, including defining and delivering platform roadmaps Demonstrated experience managing vendor relationships and commercial governance (eg NICE, Conscia or similar providers) Hands-on experience overseeing contact centre operations including telephony and IVR systems Experience managing and optimising digital customer engagement channels Knowledge of Workforce Management (WFM) tools and processes within a contact centre environment Experience utilising analytics and AI within customer experience or contact centre platforms Proven ability to prioritise and manage delivery across BAU, platform stabilisation, and migration initiatives The successful applicant should be able to...