Contract Spy
London, England, United Kingdom
Contract: Initial 3–6 months Start: ASAP Level: Head of Engineering / Engineering Director Hybrid: 3 days a week onsite in Paddington The Role We are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation . This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement. There is no line management responsibility . Requirements Key Responsibilities
Provide senior technical leadership across Contact Centre Transformation and Personalisation.
Quickly understand the technology landscape, programmes, teams, suppliers and key risks.
Provide technical oversight across a complex, third-party and partner-led delivery environment.
Support two new Engineering Managers,...