28 customer service jobs found in London

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

💰 £550/day (+bonus) | 🌍 Remote (UK timezone)    About us: At Trust Keith, we’re on a mission to make the complex world of data protection simple, human, and genuinely fun.   Our vision is to become the first-choice privacy management solution for privacy owners - displacing the boring, overcomplicated, and incomplete ways companies try to manage compliance today.   We combine hands-on human expertise with an intelligent platform to power continuous privacy operations, turning regulatory chaos into clarity and giving fast-growing companies the confidence to scale through every twist of new risks, fresh data, and ever-shifting regulation.    100s of the world’s most exciting data-centric scale-up s trust us to transform privacy from a liability into a growth enabler. We're scaling quickly and building a community of brilliant fractional DPOs who grow with us; starting small, adding customers over...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

Senior Technical Business Analyst (Contractors Outside IR35) - FINTECH / LONDON WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.   We are now looking for Technical Business Analyst services on an exciting project!     THE INDIVIDUAL/S PROVIDING THE SERVICES WILL HAVE THE FOLLOWING EXPERIENCE: Experience in QA, Software Engineering (ideally a...

Role: Intercom Subject Matter Expert (Contract) Location: United Kingdom Contract length and start date: TBC. Essential Skills: 1. RAG and AI Agent Grounding (Fin Optimisation) The skill: Structuring, cleaning and optimising a knowledge base specifically for Retrieval-Augmented Generation (RAG). 2. Advanced Routing Architecture and Logic Trees The skill: Designing complex, multi-branch conditional workflows based on Real Time data schemas. 3. Data Schema Governance and API Synchronisation The skill: Managing the structural data integrity of the People and Companies data models, alongside external pipelines. 4. Workspace Security and Conversation Governance The skill: Enforcing Role-Based Access Control (RBAC) and compliance protocols across the workspace. Supporting Technical Skills (Required) Conversational QA and analytics: mining conversation logs, identifying intent gaps and optimising automated resolution...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

Digital Product Owner - Mobile (12 month contract) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

IT Assurance Manager (12 month Contract) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...

Senior Technical Business Analyst (Contractors Outside IR35) - FINTECH / LONDON WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers. With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.   We are now looking for Technical Business Analyst services on an exciting project!     THE INDIVIDUAL/S PROVIDING THE SERVICES WILL HAVE THE FOLLOWING EXPERIENCE: The ability to see the big picture while...

We are seekng a delivery lead to supportleading a significant transformation initiative focused on digitalizing deposit journeys, introducing API-enable Delivery Lead £600p/d London or Sheffield emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seekng a delivery lead to supportleading...

Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank’s decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen their expertise, and contribute to meaningful...

Implementation Manager - WorkDay (Day rate contract) Contract Type  Day Rate Contractor Closing Date  14 November, 2026 Job Category  Tech, Data and Digital Business Unit  Systems and Infrastructure (UKT) Location  London, United Kingdom Posted on  15 October, 2026   The opportunity  The Modern Workplace Workstream has been initiated to identify and deliver opportunities for modernisation and improvement in the digital workspaces our colleagues utilise to service our customers’ and business’ needs. The programme’s vision is to enable greater collaboration and communication between our colleagues and external collaborators, by delivering an inspiring digital workplace that enables innovation and engagement.  An Implementation Manager is required to support the Modern Workplace team through a busy schedule of deliveries, through the management of platform environments, cut over...

Mindera are currently looking for an experienced Tech Lead to operate within a Platform Enablement team in the retail sector. This will be a small team that looks after capabilities that are shared across products and channels. For this role, previous experience with CRMs is essential, ideally Clavio but not limited to. Requirements Strong software engineering expertise – deep backend development experience, building scalable APIs and microservices; broader experience with technologies such as Node.js, TypeScript or React is beneficial. Architecture & system design – proven ability to design and evaluate scalable services and integrations, applying appropriate architecture patterns while balancing product goals, security, reliability and long-term system health. Cloud, DevOps & Infrastructure as Code – hands-on experience building and operating cloud-native solutions in AWS, using modern CI/CD practices and Infrastructure as Code, ideally...

Mindera are currently looking for an experienced Tech Lead to operate within a Platform Enablement team in the retail sector. This will be a small team that looks after capabilities that are shared across products and channels. For this role, previous experience with CRMs is essential, ideally Clavio but not limited to. Requirements Strong software engineering expertise – deep backend development experience, building scalable APIs and microservices; broader experience with technologies such as Node.js, TypeScript or React is beneficial. Architecture & system design – proven ability to design and evaluate scalable services and integrations, applying appropriate architecture patterns while balancing product goals, security, reliability and long-term system health. Cloud, DevOps & Infrastructure as Code – hands-on experience building and operating cloud-native solutions in AWS, using modern CI/CD practices and Infrastructure...

Full job description A competitive consultancy fee or day rate We are planning a number of major systems changes across The Ned,covering areas including people and payroll,customer data,finance,sales and events,and guest operations. We’re looking for an experienced Systems Implementation Consultant to independently review proposed systems before contracts are signed and implementation begins.   This is a consultancy engagement rather than an employed role.   Do you want to work with one of the best places in hospitality?   What’s the role? Systems Implementation Consultant,consultancy engagement   About The Ned and Ned’s Club The Ned and Ned’s Club are a global collection of hotels,clubs,spas and restaurants for like-minded individuals to meet,work and have a good time.   The Ned launched in 2017 in the heart of the City,in the former Midland Bank headquarters. The Ned City of...

About nsave nsave is a fintech company headquartered in London. Founded by Amer Baroudi and Abdallah AbuHashem, our vision is to "Protect and grow the wealth of the financially excluded". We have built a global platform that provide trusted USD accounts, global payments, and investments for individuals from distressed economies, where inflation is high and banking systems are unstable. Our compliance-by-design approach and proprietary technology allow us to deliver these services securely and at scale. To date, nsave has raised $22M from leading investors including Sequoia Capital, TQ Ventures, Y Combinator, and SV Angel. Our team has grown 200% in the last year, and with so much more ahead, we're just getting started! Learn more at www.nsave.com . Location: Egypt (Cairo preferred) Engagement Type: Independent Contractor About the Role As our Backend Engineer , you will build and scale the infrastructure powering nsave's financial services. Working...

Principal Salesforce Business Analyst Location: London (Hybrid- 3 days working from onsite-Mandatory) Client Business Area: Asset Management Platform Immediate start Permanent/ Contract inside IR35/ Fixed term contract We are seeking an experienced Business Analyst with a strong background in technology delivery within Financial Services. This role will partner with senior stakeholders to drive business transformation, shape innovative client technology solutions, and support strategic initiatives across client engagement platforms.   Key Responsibilities Partner with Product Leads and senior business stakeholders across multiple business domains. Lead requirements gathering, business process analysis, and solution design for complex technology initiatives. Translate ambiguous business challenges into clear, actionable outcomes and delivery roadmaps. Drive proof-of-concept and proof-of-value initiatives to support business cases and...

Senior iOS Developer, London, Contractor Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance. We were founded in 2002 to bring Silicon Valley solutions to Wall Street's door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation, enterprise UX and digital distribution (for which Lab49 was among the first significant practices established on Wall Street), DevOps, cloud and data science. Today, we are an established partner in financial markets, having delivered hundreds of projects for clients including all the world's tier-one investment banks and many of the largest buy-side firms globally. Lab49 is currently looking for a Senior iOS Developer who will play a critical role on key projects for Lab49 clients. Working in a collaborative and innovative project team, with direct client-facing interactions, you will have...