Contract Spy
Hybrid (Reading, England, United Kingdom)
CRM Automation Officer
Duration: 6 Months Contract
Location: Reading (Hybrid Working) Wednesday ancor day, alternative Tuesday's
Contract Type: Day Rate (Inside IR35 if UK based)
Role Summary
We're looking for a CRM Automations Officer to own the delivery, optimisation and continuous improvement of automated customer journeys across Salesforce Marketing Cloud. You'll transform CRM strategies and campaign briefs into seamless, data-driven lifecycle communications that enhance the customer experience and drive commercial performance.
Working closely with CRM, Digital, Analytics and Technology teams, you'll design, build and optimise automated journeys, leveraging tools such as Journey Builder, Automation Studio, SQL, Salesforce Personalisation and Movable Ink. This is an exciting opportunity for a technically strong CRM professional who combines automation expertise with a customer-first mindset and a passion for continuous...