Strategy Analyst at Department for Work & Pensions, Manchester/Remote, 12 Months, £Contract Rate

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

This role is on the Credits and Adjustments (C&A) team. C&A's mission is to create the engine room to enable DWP to provide a single view of a Citizen's financial position. It has the potential to modernise a large part of how payments are calculated, providing benefits to citizens and the business.

C&A is currently only a concept with a set of potential capabilities, which the team are conducting analysis on to understand current processes, future needs, and proposed value.

The role will be on a strategy team, working closely with product managers, product strategists, solution architects, and other business analysts.

As a business analyst, you will be responsible for conducting analysis activity with stakeholders across DWP, facilitating workshops and gathering evidence before presenting findings back to senior stakeholders. You will deploy a range of tools and investigation techniques to learn more about existing processes and produce high-level options and principles for a future solution.

As a Strategy Analyst, your main responsibilities will be

As a BA working within DWP Digital these are some of the things you will be doing

• You will be working within a transformational multi-disciplinary team utilising agile methodologies.
• You will translate business problems and user needs into a set of detailed requirements to deliver value and great outcomes for our users.
• You will lead workshops, interviews, focus groups and utilise other techniques to effectively understand the business problems and user needs.
• You will develop and maintain stakeholder relationships. communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned.
• You will gain a good understanding of the business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, in order to identify potential process improvements.

Essential Skills

• Experience as an analyst with strategic thinking and strategy delivery mindset and service design
• Stakeholder engagement at all levels across the business
• Working with technical teams which include architects
• Public sector central government experience and skillset
• Strong self starter with a pro active approach to all duties

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a Disability Confident employer, DWP encourage applications from disabled and neurodivergent candidates. Applications from candidates who identify as having a disability and meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

Armed Forces Covenant

As a signatory of the Armed Forces Covenant, DWP welcome applications from veterans, service leavers, reservists and military spouses or partners. Applications from eligible candidates who meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.