Operational Model Improvement Manager at HMRC, UK, 3 Months, £Competitive Day Rate

  • Contract Spy
  • UK
  • Sep 30, 2026

Contract Description

  • Temporary
  •  Competitive Day Rate

Operating Model Improvement Lead - 3 month contract

 

Key Responsibilities:

  • Lead organisation design projects to develop operating models that deliver tangible business and cultural outcomes.
  • Use design and consultancy skills to lead others through the design process, from contracting, through analysis and design, to implementation and evaluation.
  • Design and deliver organisation development interventions to increase organisational efficiency and embed the desired culture and behaviour change.
  • Provide direction/strategic guidance, within relevant business/programme frameworks and in line with HMRC strategic objectives.
  • Work at organisational, business and directorate level alongside senior leadership teams to develop organisational effectiveness.
  • Lead multi-disciplinary project teams to design and deliver OD&D outcomes.
  • Possess the ability to think creatively when problem solving and to translate complex matters simply and effectively to stakeholders.

 

Essential Criteria:

  • Experience of leading complex and/or high-profile OD&D interventions. We are particularly looking for talented individuals with well-developed Organisation Design and Development skills.
  • Practical experience of handling senior stakeholders in a high-profile change environment.
  • Understanding of large, complex organisations and how their business areas operate as a system.