Who We Are
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
Project Manager with Commerce experience and a technical background required to join our eCommerce Team on a contract basis.
The opportunity:
We are seeking an experienced Project Manager with a strong background in digital marketing and commerce solutions, particularly within the Adobe ecosystem. You will lead teams to deliver high-quality, complex digital transformation projects on budget and within specified timeframes, ensuring the successful implementation of Adobe Marketing and Commerce Solutions for our customers and system integration partners. You will play a crucial role in driving digital marketing and transformation initiatives, contributing significantly to our clients' success.
What you’ll be doing:
- Effectively run complex digital marketing and commerce projects using Agile methodologies (e.g. Scrum).
- Lead teams in scoping activities to identify, gather, and analyze requirements, define key business drivers, and craft effective and innovative solutions using Adobe Marketing and Commerce Solutions.
- Manage the end-to-end project life cycle, including effort estimation, scope management, planning, monitoring, and execution (covering risks, budget, timeline, and reporting).
- Produce accurate status reporting regarding project milestones, deliverables, risks, and issues, communicating effectively to various audiences including key stakeholders and sponsors.
- Manage several workstreams successfully, ensuring teams understand output and quality expectations, and manage interdependencies between them.
- Inspire and lead teams, suggesting process and practical improvements as appropriate, and motivate them to deliver high-quality outputs within agreed timeframes.
- Manage project resourcing and commercials, including forecasting, time management, and invoicing.
- Ensure projects are delivered to high-quality standards and aid customers in improving Adobe solutions by understanding their challenges and crafting innovative, measurable solutions.
- Foster close relationships with senior management and business stakeholders, developing customer confidence by understanding their needs and delivering first-class solutions.
- Set and manage client expectations, including resolving client escalations with diplomacy.
- Chair meetings/reviews with multiple stakeholder requirements.
- Keep up to date with emerging industry practices in digital marketing and Adobe solutions.
- Actively participate in PMO practice development and contribute to the One Adobe experience by collaborating with other Adobe teams.
What we want from you:
- Project management experience in the industry, with a proven track record in software development project management.
- Strong foundational project management skills delivering digital marketing implementation projects for a software vendor or with a mixed vendor/customer background.
- Demonstrated project management experience with Digital Marketing & Automation, Campaign, or Content Management solutions.
- Proven experience in implementing Adobe solutions, specifically AEM, AEP, and ideally other solutions like Campaign and Commerce.
- Experience managing re-platforming projects and owning the cutover process.
- Proven experience of scope control within project delivery and delivering change to external stakeholders.
- Ability to handle large single projects or multiple concurrent smaller projects.
- Outstanding problem-solving skills, with expertise in risk management, prioritization, and delivering presentations up to the Executive level within an organization.
- A good understanding of the software development lifecycle and release management.
- Ability to define, manage, and deliver to customer expectations within strict deadlines.
- Ability to deal with ambiguity, embrace, and react to change with enthusiasm and critical thinking.
- Experience of leading and managing teams at different stages of the team’s lifecycle.
- Experience of modern software development practices, strong understanding of agile delivery techniques (e.g. Scrum), and lean ways of working.
- Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting, etc.).
- Solid time management & organisational skills.
- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
- A professional project management qualification and a business consulting background.
- Ability to work with virtual internal teams across geographies and time zones.
- Full fluency in English is essential; other European languages are a plus.