Your tasks
- Lead UAT oversight, defect triage, integration testing for the Smart Building solution, and go/no-go readiness for both applications
- Take end-to-end technical ownership of the occupant-facing and Smart Building applications, including handover from delivery teams and governance distinct from business ownership and strategic enablement
- Lead go-live readiness, ELS cutover, stabilisation, and structured ELS exit, including defect burn-down, knowledge transfer, handover, validation, transition to stable BAU, and sign-off
- Own the technical roadmap, enhancement backlog, architecture, and future re-platforming or decommissioning across the application life cycle
- Guide Smart Building architecture and capability decisions across IoT, BMS, occupancy analytics, energy monitoring, and related integrations, including data-quality and integration validation
- Assess the feasibility of business requests, make technical trade-offs and design decisions, and provide informed prioritisation recommendations
- Manage technical debt proactively, maintain the debt register, and escalate material technical, investment, or cross-portfolio risks
- Prioritise reuse of existing platforms and capabilities, capitalise on existing enterprise investment, and avoid duplicate solutions or shadow IT
- Lead end-to-end technical project delivery for local and global real-estate initiatives involving either application, including scoping, planning, budgeting, resourcing, timelines, and feasibility validation
- Coordinate IT, Workplace Services, Real Estate, Facilities, vendors, and local teams throughout project delivery
- Design and lead change management across UAT, go-live, ELS-to-BAU transition, and project rollouts
- Act as a trusted and constructively challenging technical partner to Workplace Services while preserving business ownership of priorities and acceptance
- Escalate cross-portfolio, investment, and strategic decisions to the Head of Tech for Real Estate and support resolution when business and technology perspectives diverge
- Provide regular governance and reporting on delivery status, technical debt, risks, roadmap, and strategic alignment
- Co-manage vendor SLAs, performance, and contract renewals with Workplace Services
- Maintain technical documentation, architecture overviews, runbooks, and knowledge-transfer materials
Must have competences
- London-based and able to work on-site in Mayfair at least 2 days per week, with availability for closer to 5 days per week during the initial phase
- Available to start no later than the first week of October 2026 and commit to a 1-year Full time contractor engagement
- Proven experience as a Technology or Application Owner, including technical ownership of occupant-facing and Smart Building applications
- Experience taking applications through UAT, go-live, Early Life Support or hypercare, and into steady-state operation
- Strong technical understanding of Smart Building technologies, including IoT, Building Management Systems, occupancy analytics, and occupant-facing applications
- Proven ability to assess feasibility, make technical trade-offs, and constructively redirect business requests toward sound and sustainable solutions
- Track record of managing technical debt and capitalising on existing enterprise investment rather than defaulting to new development
- Delivery experience across multiple locations or regions, including coordination of global programmes
- A project-management qualification or strong practical project-management experience using PRINCE2, PMP, Agile, or Scrum
- Structured change-management experience using Prosci, ADKAR, or an equivalent approach
- Strong stakeholder-management experience across business stakeholders and senior technology leadership, supported by excellent communication skills
Nice to have competences
- Experience in corporate real estate, workplace technology, or facilities management environments
- Experience supporting multi-region real-estate portfolios
- Awareness of ISO 27001 and GDPR requirements
- Experience with enterprise architecture and application rationalisation
- Experience working in matrixed global organisations
Additional information
The role is London-based and requires on-site presence in Mayfair.