Digital Business Analyst at Government Commercial Agency, UK, 10 Weeks, £Contract Rate

Government Commercial Agency (GCA) is the largest public procurement organisation in the UK.

As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government.

We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers.

Job Purpose:

Ready to shape digital services that impact millions and turn complex challenges into clear solutions? This role bridges the gap between organisational goals and digital delivery, translating stakeholder needs into evidence-based requirements. By ensuring our services are user-centred, you'll deliver efficient outcomes that bring real value to the nation.

As Senior Business Analyst, you will shape business analysis across complex digital products, services and transformation initiatives. You will work collaboratively with product, delivery, design, data and technical teams to understand organisational objectives, user needs and service challenges, translating these into clear, evidence-based recommendations and actionable requirement.

Specifically, the role will initially support a Discovery focused on the future of GCA's digital procurement and sourcing services. You will lead on business analysis activities to understand how the current products and services support procurement and sourcing today, identify user, business and service needs, and explore opportunities for improvement.

Working across commercial, digital, data and technical stakeholders, you will help define the problem space, assess potential future approaches and provide the evidence, requirements and analysis needed to share recommendations for a sustainable long-term solution and inform subsequent delivery.

As a Senior Digital Business Analyst, your main responsibilities will be to:

• Lead and develop high-performing teams through performance management, regular feedback, and mentoring, while advancing the Business Analysis profession.
• Lead business analysis activities across assigned products, services and transformation initiatives.
• Elicit, analyse and validate business, user and stakeholder needs.
• Develop and maintain requirements, business models and process maps.
• Facilitate workshops and stakeholder engagement to inform decision-making.
• Provide evidence-based analysis, options and recommendations.
• Support product and delivery teams to define and realise measurable benefits.
• Identify business risks, impacts, dependencies and opportunities for improvement.
• Champion user-centred, accessible and data-informed service design.
• Promote business analysis standards, methods and continuous improvement.

Essential:

• Demonstratable experience leading business analysis activities across complex digital products, services or transformation initiatives within multidisciplinary environments, while eliciting, analysing and translating business, user and stakeholder needs into clear requirements, user stories, process models and actionable recommendations.
• Evidence of ability to facilitate workshops and engage with diverse stakeholders to build consensus, challenge assumptions and support evidence-based decision-making across complex organisational contexts.
• Ability to analyse business processes, service performance, data and operational challenges to identify opportunities for service improvement, measurable benefits and effective solutions.
• Experience in applying recognised business analysis methods, tools and techniques, with the ability and experience of coaching others, promoting business analysis best practice across teams and organisations.

Please be aware that this role can only be worked within the UK and not Overseas.

At GCA, we actively support, promote, and celebrate our differences for the benefit of our employees, suppliers, and customers. GCA is proud to be an equal opportunities employer. GCA believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Disability Confident 

As a member of the Disability Confident Scheme, GCA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Commitment

GCA guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.