Senior Product Manager at Ministry of Justice, Remote/London, 3 Months, £Contract Rate

The role is focused on leading the technical product direction for M365, aligning roadmap, architecture, engineering, delivery and live service performance across a large-scale enterprise environment.

The role will work closely with Service Owners, Architecture, Engineering, Delivery, Operations, Security, Product Leads, suppliers and key MoJ stakeholders.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

As a Senior Product Manager, your main responsibilities will be:

• Own the technical product vision, roadmap and priorities for M365.
• Work with architects and engineers to shape secure, scalable solutions.
• Align delivery plans with live service, operational performance and user needs.
• Manage technical risks, dependencies and service improvement priorities.
• Embed security, governance, compliance and value for money across the platform.
• Influence senior stakeholders and translate technical complexity clearly.

Essential Skills

• Define and lead the technical product vision and strategy for Microsoft 365 services, aligning to Service Owner priorities and organisational objectives. Ensure the strategy is evidence-based, delivers intended outcomes, and is continuously reviewed and iterated using user, operational, and organisational insights.
• We need someone with strong technical product, platform or senior engineering leadership experience in a complex enterprise environment, with deep M365 knowledge across Teams, Exchange Online, SharePoint,  Entra ID,  security and compliance. 
• Confident leading cross-functional teams, managing trade-offs, influencing stakeholders and driving continuous improvement across delivery and live service.
• Own the technical direction of the M365 platform, working in partnership with Technical Architects (design authority) to ensure solutions are secure, scalable, and aligned to enterprise architecture standards. Influence design decisions and ensure appropriate trade-offs between usability, performance, cost, and risk.
• Provide end-to-end product accountability across delivery and live service, ensuring alignment between product strategy, delivery execution (via Senior Delivery Managers), and operational performance (via Operations Managers). Resolve competing priorities and ensure cohesive outcomes across all domains.
• Work directly with engineering teams to translate strategy into technical requirements and prioritised backlogs, ensuring delivery reflects user needs, technical feasibility, and service sustainability. Act as escalation point for complex technical, delivery, or operational issues.
• Lead and manage product lifecycle decisions, using data and evidence to determine when to continue, pivot, or stop initiatives, and guiding teams and stakeholders through all lifecycle phases to maximise value.
• Embed security, governance, and compliance-by-design across all M365 services, including identity, access management, and information protection controls, ensuring alignment to policy, regulatory requirements, and organisational risk appetite.
• Ensure services are operable, reliable, and continuously improved in live service, using performance data (e.g. incidents, adoption, service metrics) to inform roadmap prioritisation and platform evolution.
• Apply and promote Agile and lean delivery practices, selecting appropriate ways of working, encouraging experimentation, and ensuring teams measure and iterate based on outcomes and effectiveness.
• Drive value for money across the platform by balancing user needs and organisational benefits against cost, supporting business case development, and influencing investment and prioritisation decisions.
• Build and maintain strong stakeholder relationships, developing communication strategies, influencing senior stakeholders, and ensuring alignment across Service Owner, Architecture, Engineering, Delivery, and Operations.
• Represent product leadership at a senior level, championing product management practices, protecting teams from unnecessary disruption, and fostering collaboration, reuse, and continuous improvement across the organisation.
• Advocate for and apply user insights, ensuring that user needs are consistently represented in decision-making and that research and feedback inform prioritisation, design, and service improvements.
• Lead and develop multi-disciplinary capability across product, engineering, delivery, and operations, coaching and mentoring others and contributing to the wider product and digital community.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, MOJ guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The Ministry of Justice guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.