Senior M365 Project Manager at Ministry of Justice, Remote/London, 3 Months, £Contract Rate

They will have a deep technical understanding of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune, and associated security and compliance capabilities. They will have proven experience in shaping technical direction and working in partnership with architects to deliver secure, scalable, and sustainable enterprise solutions.

Experience working effectively across engineering, delivery, and operational teams, ensuring alignment between product roadmap, delivery execution, and live service performance. A strong understanding of identity and access management, security, governance, and modern workplace platform operations is essential, particularly within regulated environments

Finally, the candidate will demonstrate experience applying Agile, DevOps, and product lifecycle management practices to deliver and continuously improve enterprise platforms.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

As a Senior M365 Project Manager, your main responsibilities will be:

• Define and own the technical product vision and roadmap for M365, aligned to Service Owner priorities and organisational strategy.
• Own the technical direction of the M365 platform, ensuring solutions deliver against product and service objectives.
• Provide technical leadership across delivery, ensuring alignment with architecture, standards, and product direction.
• Provide end-to-end product accountability across delivery and live service, ensuring alignment between roadmap, delivery execution, and operational performance.
• Work closely with Senior Delivery Managers to ensure roadmap priorities are translated into effective delivery plans, managing dependencies, sequencing, and risks.
• Embed security-by-design principles across all M365 services.
• Act as the senior technical product voice for M365 across Service Owner, Architecture, Security, Delivery, and Operations communities.
• Monitor Microsoft roadmap and industry trends to drive innovation across M365 services, including emerging capabilities such as automation and AI.
• Lead and develop multi-disciplinary capability across product, engineering, delivery, and operations.

Essential Skills

• Define and lead the technical product vision and strategy for Microsoft 365 services, aligning to Service Owner priorities and organisational objectives. Ensure the strategy is evidence-based, delivers intended outcomes, and is continuously reviewed and iterated using user, operational, and organisational insights.
• Develop and maintain a prioritised product roadmap, planning work across multiple teams to deliver value efficiently while managing dependencies, risks, and trade-offs across engineering, delivery, and live service.
• Own the technical direction of the M365 platform, working in partnership with Technical Architects (design authority) to ensure solutions are secure, scalable, and aligned to enterprise architecture standards. Influence design decisions and ensure appropriate trade-offs between usability, performance, cost, and risk.
• Provide end-to-end product accountability across delivery and live service, ensuring alignment between product strategy, delivery execution (via Senior Delivery Managers), and operational performance (via Operations Managers). Resolve competing priorities and ensure cohesive outcomes across all domains.
• Work directly with engineering teams to translate strategy into technical requirements and prioritised backlogs, ensuring delivery reflects user needs, technical feasibility, and service sustainability. Act as escalation point for complex technical, delivery, or operational issues.
• Lead and manage product lifecycle decisions, using data and evidence to determine when to continue, pivot, or stop initiatives, and guiding teams and stakeholders through all lifecycle phases to maximise value.
• Embed security, governance, and compliance-by-design across all M365 services, including identity, access management, and information protection controls, ensuring alignment to policy, regulatory requirements, and organisational risk appetite.
• Ensure services are operable, reliable, and continuously improved in live service, using performance data (e.g. incidents, adoption, service metrics) to inform roadmap prioritisation and platform evolution.
• Apply and promote Agile and lean delivery practices, selecting appropriate ways of working, encouraging experimentation, and ensuring teams measure and iterate based on outcomes and effectiveness.
• Drive value for money across the platform by balancing user needs and organisational benefits against cost, supporting business case development, and influencing investment and prioritisation decisions.
• Build and maintain strong stakeholder relationships, developing communication strategies, influencing senior stakeholders, and ensuring alignment across Service Owner, Architecture, Engineering, Delivery, and Operations.
• Represent product leadership at a senior level, championing product management practices, protecting teams from unnecessary disruption, and fostering collaboration, reuse, and continuous improvement across the organisation.
• Advocate for and apply user insights, ensuring that user needs are consistently represented in decision-making and that research and feedback inform prioritisation, design, and service improvements.
• Lead and develop multi-disciplinary capability across product, engineering, delivery, and operations, coaching and mentoring others and contributing to the wider product and digital community.