Digital Experience Lead at TotalEnergies, Lower Kingswood, 6 Months, £Contract Rate

Are you an experienced digital professional who thrives on delivering transformational change?

At TotalEnergies Gas & Power, we're undertaking a significant digital transformation, rebuilding our website and customer journey to create a seamless, digital-first experience.

We're looking for a Digital Experience Lead on a 6-month contract to drive this critical programme through to delivery.

This is an exciting opportunity to take ownership of a high-profile website rebuild, working across marketing, IT, digital agencies and internal stakeholders to create a best-in-class online customer experience, which we can offer on a 6 month contract basis.

What you'll be doing

• Own and coordinate end-to-end digital delivery for the website rebuild and optimisation programme.
• Manage day-to-day website build activity across agency partners, IT, marketing teams, internal stakeholders and TGITS.
• Ensure customer journey optimisation during build, including UX decisions and customer journey mapping.
• Implement SEO, UX, GA, A/B testing, analytics and conversion tracking.
• Restructure the website and content to create a better SME customer experience aligned to what is important to SMEs.
• Coordinate integration of pricing, data capture and external links to data.
• Manage content across marketing, regulatory and transactional areas.
• Support launch readiness and post-launch optimisation.

Why join us?

This is a unique opportunity to help shape the future digital customer experience within a leading energy business. You'll play a key role in transforming how our customers engage with us online and directly influence a critical business change programme.