Change Manager at Linklaters, London, 12 Months, £Contract Rate

Change Manager (12-month contract)

Purpose

Drives strategic change across the firm using highly effective relationships and influence, alongside comprehensive change management strategies and plans; a key enabler to realising beneficial outcomes whether related to our clients, our people, and culture, our technology or our ways of working.

Your key responsibilities

• Develop and execute robust change strategies and plans for strategic programmes and projects and drive change to maximise adoption and beneficial outcomes.
• Build highly effective relationships and conduct effective stakeholder management, identifying key stakeholder groups and defining personas, addressing their needs, concerns and influence on change initiatives.
• Use structured techniques and leverage key subject matter experts to undertake change impact analysis ensuring a holistic and in-depth view across people, processes, systems and data to inform change plans.
• Define and implement structured plans and suitable change activities in view of stakeholders, personas and change impacts, ensuring alignment to overall programme and project plans and key milestones.
• Create, or leverage existing, change networks to ensure highly engaged and informed change leadership globally, recognising and responding to cultural differences.
• Work closely with internal and external communications teams as needed to develop and execute effective communications plans and to ensure alignment with broader narratives across the Firm.
• Define and track key performance indicators (KPIs) and use relevant data to assess the impact of change interventions, modifying plans accordingly to maximise adoption and return on investment.
• Contribute to the ongoing development of the Change Management Centre of Excellence and foster a positive change culture across the firm, enhancing the capacity and willingness of the firm to embrace change.

Your experience

• A minimum of five years’ change management experience, with direct experience owning and defining change management strategies and plans.
• Experience delivering change in complex, global organisations, including an ability to understand cultural and local issues whilst maintaining a focus on global solutions. Experience in legal services or a professional services partnership environment is preferred.
• Familiarity with project management approaches, tools and phases of the project or programme lifecycle.
• A proactive and action-orientated approach, with an ability to think strategically and use a data-led approach to inform planning and approach.
• Excellent interpersonal and stakeholder management skills, with a proven ability to communicate, influence and foster a positive change culture across the firm.

Qualifications

• A change management certification (e.g. APMG, Prosci or similar) with evidence of continued professional development