Senior IT Delivery Manager
6 month contract
Any HMRC Regional Centre
Competitive Day Rate
At this role level, you will be :
· Responsible for the end-to-end delivery of one or more large and/or complex IT projects.
· Producing end-to-end IT delivery plans and status reports.
· Identifying, managing, and mitigating IT risks, issues, and dependencies.
· Raising, monitoring, and challenging commercials/costs across all delivery teams and commercially engaged delivery partners.
· Financially forecasting and tracking of all project expenditure.
· Building and maintaining effective and collaborative relationships to achieve successful outcomes for the business.
· Reporting and communicating project deliverables, progress, and benefits to a wide range of stakeholders across all grades.
· Experienced/understand both agile and waterfall methodologies and how to apply them in a delivery management setting.
· Engaging, building, and maintaining teams, both internally and externally, identifying the people and skills needed to continuously deliver.
· A line manager of IT delivery managers.
· Supporting IT delivery team via escalation management, guidance, and performance management.
· Responsible for resource and capacity management of immediate team.
Agile and Lean practices
You can: Coach and lead teams in Agile and Lean practices.
Act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
Create or tailor new ways of working, and constantly innovate.
Commercial management
You can: Take responsibility for complex relationships with contracted suppliers.
Identify appropriate contractual frameworks and identify appropriate suppliers.
Negotiate with contracted suppliers.
Get good value out of contracts and suppliers.
Communicating between the technical and non-technical
You can: Mediate between people and mend relationships, communicating with stakeholders at all levels.
Manage stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales.
Speak on behalf of and represent the community to large audiences inside and outside the government.
Financial management
You can: Negotiate, influence, or set budgets in complex environments.
Write or input into business cases and can communicate business-value propositions.
Life cycle perspective
You can: Apply experience in multiple parts of the product life cycle.
Recognise when it is right to move forward and when it is right to stop.
Recognise the appropriate deliverables and the right people to meet them.
Work with other Agile delivery operations throughout the product life cycle.
Plan and engage with the appropriate stakeholders at a particular stage in the project.
Maintaining delivery momentum
You can: Optimise the delivery flow of teams.
Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists.
Identify innovative ways to unblock issues.
Making a process work
You can: Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated.
Add value and can coach the organisation to inspect and adapt processes.
Guide teams through the implementation of a new process.
Planning
You can: Lead a continual planning process in a very complex environment.
Plan beyond product delivery.
Identify dependencies in plans across services and co-ordinate delivery.
Coach other teams as the central point of expertise.
Team dynamics and collaboration
You can: Identify problems or issues in the team dynamic and rectify them.
Identify issues through Agile ‘health checks’ with the team and help to stimulate the right responses.
Engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick.
Accelerate the team development cycle.
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