Salesforce OMS Architect
Nottingham (Hybrid – 3 days per week onsite)
Contract (Inside IR35) or Fixed‑Term Employment
We are seeking an experienced Salesforce Order Management System (OMS) Architect to design and lead end‑to‑end order management solutions within a complex enterprise environment. This is a highly strategic and hands‑on role, focused on delivering scalable, resilient, and high‑performance order orchestration capabilities that support modern, omni‑channel commerce.
You will act as the technical authority for OMS, shaping solution design, guiding implementation, and ensuring seamless integration across the wider commerce and fulfilment ecosystem.
The Role:
- Architect and lead the delivery of Salesforce OMS solutions across the full order lifecycle.
- Design and implement complex order flows including order orchestration, fulfilment, returns, cancellations, and exceptions.
- Configure advanced OMS capabilities such as distributed order management, inventory visibility, sourcing, and routing logic.
- Integrate Salesforce OMS with ERP, WMS, CRM, and payment platforms, ensuring real‑time data synchronisation and resilience.
- Design solutions for complex commerce scenarios including split shipments, backorders, partial fulfilment, and multi‑location inventory.
- Lead solution design workshops with business stakeholders, architects, and engineering teams, translating requirements into robust technical designs.
- Ensure performance, scalability, reliability, and availability of order processing platforms at enterprise scale.
- Diagnose and resolve critical production issues, driving root‑cause analysis and permanent fixes.
- Provide technical leadership through code, configuration, and design reviews.
- Mentor junior team members and uplift OMS delivery capability across the organisation.
- Define and enforce best practices, governance, and documentation standards for OMS implementations.
What you will bring:
- Extensive technology experience, with strong, hands‑on expertise in Salesforce OMS.
- Proven experience architecting and delivering enterprise‑scale order management solutions.
- Deep understanding of order lifecycle management, fulfilment models, and inventory strategies.
- Experience integrating OMS with complex back‑office and third‑party systems.
- Strong stakeholder engagement skills, confident operating at senior and executive levels.
- Pragmatic, delivery‑focused mindset with a passion for well‑governed, high‑quality solutions.
Hurry & apply!
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