Senior IT Delivery Manager at HMRC, All UK Regional Centres, 4 Months, £Competitive Day Rate TBD

4 month contract
Day Rate to be discussed

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.

Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!

About the Project:
The Digitising Post Programme (DPP) is a major transformation initiative focused on modernising how HMRC creates, manages and delivers outbound customer communications. The programme aims to move highvolume correspondence away from paper and towards secure, efficient digital channels, improving customer experience, strengthening compliance, and reducing operational cost. DPP is currently entering Discovery, where we are defining the endtoend vision, requirements and design approach needed to build a scalable, futureproof digital communications capability that supports HMRC’s longterm strategic objectives.

As a Senior IT Delivery Manager, you will be responsible for:

• The end-to-end delivery of one or more large and / or complex IT projects.
• Production and management of end-to-end IT delivery plans and status reports.
• Identification, management and mitigation of IT risks, issues and dependencies.
• Raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners.
• Financial forecasting and tracking of all project expenditure.
• Building and maintaining effective and collaborative relationships in order to achieve successful outcomes for the business.
• Reporting and communicating project deliverables, progress and benefits to a wide range of stakeholders across all grades.
• Applying your experience / understanding of both Agile and waterfall delivery methodologies in a Delivery Management setting.
• Engaging, building and maintaining teams, both internally and externally, identifying the people and skills needed to continuously deliver.
• Line management of IT Delivery Managers at various levels.
• Supporting the overall IT Delivery team via escalation management, guidance and performance management.
• Resourcing & Capacity Management of your immediate team.
• Being a credible, knowledgeable, enthusiastic, and supportive team player demonstrating strong communication skills and having a real passion to develop the teams and to build diverse cross team relationships.
• Being an active member of the Delivery Manager community.
• Working closely with business stakeholders, supporting, and understanding business needs and strategy, ensuring deliverables are understood, aligned, and agreed.
• Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints.

Essential Criteria:

The successful candidate will need to demonstrate practical knowledge and experience in the following:

• Delivering large, complex, technical or IT-enabled change projects or programmes against a backdrop of large-scale organisational change
• Working as a member of a large / major complex project team.
• Excellent communication and collaboration skills.
• Operating across tight & complex governance frameworks, and a sound knowledge of risk & cost management.
• Using industry standard project management tools and methodologies.
• Project Governance including creating and managing a project plan and tracking risks / issues / dependencies.
• Utilising both Agile and Waterfall methodologies.
• Managing and supporting a team of professionals: including appraisals and professional development.
• Building & maintaining positive and effective relationships with all key stakeholders across a large and complex organisation as well as managing stakeholder requirements and expectations.
• Supplier management demonstrating a focus on quality outcomes for customers whilst also seeking best value from any investments
• Interpretation of change; making it easy for teams and stakeholders to understand what needs to be delivered, by who, why, and when.

Desirable Criteria:

Ideally, the successful candidate will also demonstrate knowledge and experience in the following:

• HMRC recognised project management tools and methodologies
• Previous experience in the HMRC IT end-to-end change lifecycle.
• Evidence of playing a key role in influencing strategic decision making and demonstrating an understanding of strategic consequences of IT decisions.
• A recognised Delivery Management qualification such as Prince 2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP).