IT Service Assurance Specialist at Test Yantra, Cambridge, £Contract Rate

Required Skills and Experience :

• Must have 10+ years of hands-on experience in ITSM processes.
• Experience of 5+ years of proven track record leading service design, transition, or assurance processes in large organizations.
• ITIL 4 Managing Professional or Strategic Leader certification preferred.
• Experience in governing and leading large scale IT transformation projects.
• Ability to lead process governance, reporting, and compliance.
• General conceptual understanding of IT infrastructure and applications, project management, and SDLC.

Nice to have skills:

• Previous exposure to service lifecycle transitions from suppliers or partners to in-house teams