ERP Cutover Manager - Workday at UK Shared Business Services, UK Office/Remote, 6 Months, £Contract Rate

UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

Reporting to the Head of Strategic Onboarding, you will be responsible for leading the end-to-end execution of the cutover process from legacy systems (including Oracle EBS, iTrent, and Integra) to Workday. You will work closely with key stakeholders including the Business Readiness Lead, Functional Area Owners, Data Migration Lead, and Technical Cutover Lead to ensure alignment and successful delivery of all cutover and hyper care activities

As an ERP Cutover Manager your main responsibilities will be to:

• Own and maintain the integrated cutover runbook, ensuring all tasks are sequenced, timestamped, and assigned to appropriate owners.
• Lead command centre operations, including rota planning, escalation management, and live dashboard tracking.
• Monitor entry and exit gates, ensuring readiness evidence is signed off and validated before progression.
• Coordinate across workstreams to ensure alignment of configuration freezes, data migration cycles and access provisioning.
• Oversee blackout period activities, including system freeze, data snapshot validation, and final access provisioning.
• Ensure all cutover activities are executed within the compressed transition period timeframe, avoiding dual-system dependencies.
• Activate and manage the Hypercare model, ensuring immediate transition to support structures post go-live.
• Contribute to lessons learned and continuous improvement activities following cutover completion.

Essential:

• Considerable, proven experience in managing large-scale ERP cutovers or system transitions.
• Strong understanding of Workday and legacy EBS environments.
• Expertise in runbook development, command centre operations and escalation protocols.
• Experienced in proactively identifying risks and managing complex cross-functional dependencies to keep the cutover plan on track.
• Skilled in leading cutover workshops, presenting readiness statuses and providing clear, calm leadership during high-pressure go-live windows.
• Experience in dealing with defect management on a large scale, involving the creation of backlogs, assessing work needed against other factors, scheduling work and implementing solutions.
• Excellent communication skills, with the ability to engage and align diverse stakeholders at all levels.
• Industry Certifications and an understanding of frameworks such as PMP, PRINCE2, or ITIL, highly desirable.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, UKSBS guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.